Customer Testimonials
It's always a pleasure to visit Friendly Chrysler Dodge Jeep Ram and be welcomed by so many friendly people. We have built a lasting relationship with Rodney Cole over 15 years and many vehicle purchases. Rodney has consistently provided outstanding service and advice, and on our most recent visit he suggested we try a Wagoneer. He was absolutely spot on.
We took possession of our new Wagoneer yesterday and couldn't be happier. It's an excellent vehicle, and the entire team at Friendly made the experience smooth and enjoyable from start to finish. Thank you, Rodney, and thank you ... Read More Google - Jun 7, 2026
We found Cassidy case at a car show and told him hime we were in the market for a vehicle. Less than 24hrs and we're taking home a new vehicle with no hassle. Very impressed and pleased with the service we were shown thank you would definitely recommend.
This was my 4th truck purchase with friendlys of penn yan. Kyle Woodward as been my familys sales rep for a few years now. Everytime has been a amazing experience, kyle goes above and beyond. Such a pleasure to work with. Everyone at friendlys treats you like family. They will continue to be the only dealership we deal with. And we drive a hour to get there. Thank you guys again!!
Cassidy reached out and let me know they have the car i have been looking for. Whole process was made extremely easy by cassidy. I walked in was welcomed like i just conquered the drive. Cassidy sat me down in his favorite seat. He walked up retrieved some drinks and snacks for us. We sat and joked about the good times. Once we were ready Cassidy led me to my noble steed. We test drove it all the while having incredible deep conversation. Once we returned from our maiden voyage i was face to face with the realization of our ... Read More Google - May 31, 2026
Kyle was the best! Thank you Kyle Woodard and the Friendly family for your services, hospitality, and genuine care. My family and I greatly appreciate it. As new members of the finger lakes area, we will not go anywhere else for our auto needs, other than Kyle at Friendly. Thanks again!
Amazing place to purchase a vehicle. Easy going and not pushy, matt was a pleasure to work with.
Thank you Matt and the friendlys team for a great experience
Kyle was great to work with from start to finish. He was honest, knowledgeable, and made the entire truck-buying process easy and stress-free. There was no pressure, no games, and he took the time to answer all my questions and make sure I got exactly what I was looking for. His communication was excellent throughout the process, and he genuinely cared about making sure I was happy with my purchase. If you’re looking for a new vehicle, I highly recommend asking for Kyle. Thanks again for making this such a smooth experience—I love the truck! 🚘
Cassidy was on key about everything being done with my new vehicle he was on top of everything kept me in the loop the whole time that my vehicle is getting serviced and all around is a great guy to buy a vehicle from
Very very disappointed with my most recent experience here.
Went in to purchase a vehicle and we told the salesperson our budget was $350. Was shown payments at $450, but was able to adjust down to $400. However the vehicle we tried to make a deal over was at another dealership so we would have to wait to sign final paperwork. We paid $1000 for a downpayment and left with an appointment for a couple days later when the car would arrive.
A couple days later salesperson calls me and states the vehicle has a lot of repairs needed and can’t be sold ... Read More Google - May 24, 2026
We worked with Dave Dunn and everything was great! The whole process was seamless and no pressure. Will definitely make a drive again (2hrs) to work with great people. Thanks Dave!
Jason Roy was my salesman and iI must say was very professional,knowledgeable,courteous and overall cool guy go see this man he'll treat you right as all the folks at Friendly
Personal knowledge of vehicles. Mike knew exactly what I needed and took care of what I needed in a timely matter. Thanks for tje help.
What a great place to do business. Just bought a lovely 2023 Gran Cherokee Limited from Jason Roy and he was great at getting everything done for us and delivering the vehicle in perfect condition. I highly recommend Jason And Friendly for your next vehicle purchase. Ask for Liz when you get there and she will get you a nice place to sit and a warm cup of coffee too!
Dave was awesome! Definitely recommend Dave at friendly 's.
Rodney Cole really took care of me. My truck broke down and I needed a new one right away. Rodney showed me a few trucks and didn’t pressure me in any way. I found one that fit my needs and wants and he helped me get it done fast and easy. It was late in the day and they got it to where I could take the new truck home and come back the next day to finish the paperwork, which was great because I had no way home because mine wasn’t going to make it. Highly recommend ... Read More Google - May 7, 2026
I had a great experience working with Jason. He was incredibly kind, easy to talk to, and truly willing to work with us throughout the entire process. His communication was excellent—he always kept us informed and answered any questions we had quickly and clearly. What stood out the most was how low-pressure and honest he was. At no point did we feel rushed or pushed into anything, which made the experience much more comfortable and enjoyable. I would absolutely buy from him again and recommend him to anyone looking for a trustworthy and professional salesperson.
The dealership itself was ... Read More Google - May 7, 2026
I purchased a 2023 GMC canyon and have had nothing hut issues since I bought it. I bought a 2024 F-150 from Kyle Woodard and it was a great experience!!! No issues, and I am so happy with my purpose!
Matthew was fantastic to work with again
5 star review to Rod he is absolutely amazing he went above and beyond to make sure I found what I loved and what I wanted!! Definitely recommend him
Cassidy helped me trade in my 2015 Jeep Grand Cherokee Overland & put me in a 2021 grand Cherokee limited and I couldn’t be happier. He was extremely personable and accommodating and in the end even provided me with a higher trade-in value than what we started with when I came to get my car. They’ll be seeing me back in the future for my 3rd car from them for sure!
Awesome deal easy transaction
Rodney Cole has been an absolute asset to us for many years and he gave us a great deal today
About a week ago I was in a bit of a crunch in terms of needing a new vehicle. By chance I was speaking to a co-worker and he recommended checking out the Friendly website and seeing if there might be something useful for me there. I was in the market for used pickup, either a Colorado or Canyon, and Friendly had one that almost exactly fit my needs. I went through the process online of checking my finance possibilities, and was contacted soon after by Sandy at the dealership. She was very personable, and ran my numbers at which ... Read More Google - Apr 23, 2026
My husband and I had the best experience with Kyle @ Friendly Dodge in Penn Yan. We randomly found a beautiful dodge 2500 and said “let’s go tonight and test it”. We had our 2 yr old son with us and he was the star of our sale. From talking with him and watching him play football in the waiting room. They are truly family friendly people. It was a very seamless time and of course, we bought a beautiful 2500 tradesman from Kyle. Thank you so much to Kyle for all the help and football talk! Cannot recommend them enough.
Friendly Ford lives up to there name. I had a very enjoyable New Car Buying Experience. Thanks again Joe Lucarine.
Dave Dunn was the sales rep I went through at the friendly dealer in penn yann, and words can't describe how seamless of a process he made things. Truly a dealership that puts reputation first
Excellent customer service for sure! Everyone at Friendly's was top notch and super 'Friendly' 😉 !! Jason Roy went out of his way to make sure we were happy with our new vehicles. We appreciate his professionalism and how he cares about his customers. Without a doubt, I highly recommend Friendly Dodge in Penn Yan, NY!!
Rodney was great from start to finish. Love our new Jeep Cherokee.
Rodney Cole was a pleasure to work with. Great dealership to buy a vehicle. Will be back again.
Everyone was friendly and very helpful and helped with my current vehicle and the new vehicle
We were treated really well and weren’t pushed into anything that we weren’t interested in and Jason Roy was a great sales person and Mike Wilkins was awesome to us I appreciate being treated like a human we love our Jeep Renegade
Very excellent customer service and ended up with the proper vehicle for our family and budget
Just bought my brand new Ram 2500 from here and my salesman Matt made it a quick and painless experience. He didn't push me one way or the other and showed nothing but class and professionalism.
Just bought a new to me Dodge Durango and I cant say enough good things about the entire team here from sales to service department bravo everyone!!
Matthew and the friendly team were fantastic to work with. This was one of the best car purchases I have ever had! Thanks again
I Would like to thank Rodney Cole Mike Wilkinson and Joe Curtis for working so hard getting Troy into a truck. You guys are truly amazing.
Jason in Penn Yan was easy to work with and seemed to know what we were looking for. I would suggest getting another person in on Saturdays to help move the customers through the paperwork process. They all did a great job!
I worked with Matthew Ward today, he was exceptionally pleasant to work with. If you want a good salesman, go see Matt! 10 out of 10 service! Friendly worked quickly and efficiently and got me into something nice!
Worked with Kyle to find another truck that met what I was looking for. Especially after the first truck I wanted couldn’t be obtained. Was a smooth transaction since this is the 7th truck I’ve gotten from Friendly.
Kyle Woodard was my sales person. He was there from the first time I enquired about a vehicle. He took care of everything for me! Can’t ask for any one better! Thanks again Kyle for such a smooth purchase!
Cassidy Case assisted my son in purchasing a new car. He was genuinely interested in helping my son and acted like a friend more than sales person. A+ experience with Mr Case! Highly recommend!
Cassidy made the entire experience smooth, stress-free, and actually enjoyable. He's knowledgeable, patient, and was genuinely focused on helping me find the right fit, not just making a sale. He took the time to answer all my questions, walked me through every detail, and made sure I felt confident in my decision. Cassidy went above and beyond to make the whole process feel effortless. If you’re looking for someone who’s honest, professional, and truly cares about their customers, Cassidy is the one to see. Highly recommend!
I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed.
What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—... Read More Google - Mar 28, 2026
Friendly sales staff. Jason Roy in particular facilitated our sale with quick streamline service we were looking for.
I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed.
What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—... Read More DealerRater - Mar 28, 2026
Definitely Worth the Drive! When my husband decided it was time to upgrade his truck he insisted we go talk to Rodney Cole in Penn Yan. This is a 1.75 hour drive for us, but we happily took the drive so we could work with Rodney again. We were very pleased we did. He got us into a 2025 Ram Big Horn 2500 within our budget! If we ever need another truck, we’ll make that drive again so we can work with Rodney.
Rodney was good to work with. Made choosing and buying my Jeep easy and painless.
Dave Dunn was an excellent salesman. He made the whole process smooth and easy. He took the time to listen and made sure any issues with the truck that needed attention were taken care of right away. He was professional, honest, and very helpful from start to finish. I really appreciate his effort to make sure everything was right. I would definitely recommend working with Dave if you’re looking for great service.
Drove by friendly Dodge and this 2024 Dodge ram 3500 caught my eye, I made a phone call spoke to Dave Dunn. He instantly sent me over the truck’s information. (didn’t have time to stop) two days later. Dave sent me a text asking if I was interested.ran my information 2 1/2 hours later that beautiful black Dodge ram 3500 was mine. very quick to respond to messages and got me setup and rolling down the road in no time! When I come back for a 2nd work truck to add to my fleet I will be calling and asking for Dave,
... Read More DealerRater - Mar 7, 2026
Dave Dunn was my salesman. He helped make the process go smoothly. Picked out an awesome car for me. Everything was great! Highly recommend!
Five stars to Dave Dunn at friendlys in penn yan easiest truck buying experience I’ve ever had
Excellent service and very friendly!
Love my 2025 Yukon Denali that we purchased through Friendly Automotive with our salesperson, Carl. He was quick to respond to my questions and provided photos and made a long distance purchase super easy.
I bought my Jeep from Jason Roy and the team at Friendly Dodge Chrysler Jeep Ram. Jason was very knowledgeable, respectful and patient. He provided a no pressure approach and made our car shopping go smooth! I also want to highlight the whole team at the Penn Yan location. Everyone was personable and truly made the experience a memorable one finding my perfect Jeep!
Fast and effortless
We had a great experience. Jason and the team did a wonderful job!!!
I highly recommend this dealership! Their name really gives away the kind of dealership they are because they are friendly. They were very helpful and made sure i left with the truck i wanted. They were great with getting me in and out, making sure I was comfortable with drinks and snacks and making sure I left a satisfied customer! Carl Miller is the man to go through! He was fantastic to deal with and made me feel at home! He earned the 5 stars!
Kyle was amazing! My fiance and I work seperate shifts and he stayed late so we could get our truck before the weekend ended. He was even patient after I made a very last minute change on what vehicle we wanted to buy. I recommend Friendly Dodge to anyone looking for a vehicle, and I most DEFINITELY recommend seeing Kyle! Thank you so much Kyle for everything!
I had a great experience at Friendly Dodge and Cassidy Case made the entire process smooth and stress free. From start to finish he was knowledgeable patient and genuinely cared about helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions explained everything clearly and made sure I felt comfortable every step of the way. His customer service was outstanding and I never felt pressured. I would highly recommend asking for Cassidy if you are looking for someone honest professional and easy to work with.
Cassidy Case was amazing, he worked with me to transition from my lease to a brand new Jeep Compass Altitude. If you’re looking for a new or used vehicle check them out. Everyone was so helpful.
Jason was a pleasure to work with!
Jason was a pleasure to work with! Jason was a pleasure to work with! Jason was a pleasure to work with!
Had a great experience. Jason Roy the salesman help from start to finish on trading my 2018 ram for a 2022 model. He was very helpful with every detail and very knowledgeable. Had to come back because of a couple little questions I couldn't figure out he helped me in 5 minutes. Love the new truck and had a great experience with the sales team.
Had great customer service in the service department- last week when I randomly stopped in with a slightly emergent situation, and again today when they fixed 2 issues on my Jeep. Both transactions were easy and seamless and very appreciated!
Rodney was so helpful in helping my wife find the right car with everything she wanted. The experience was smooth and easy all because of Rodney, I strongly suggest going to the penn yan friendly dealership. Don’t forget to ask for Rodney!
Carl Miller found me the truck I wanted and was awesome to deal with. Trucks were cheaper than other dealers in my area
Outstanding customer service, highly recommended if you’re seeking a new vehicle. I have purchased several vehicles at Friendly Dodge and have had the pleasure of working with Dave.
Dave and Brian bent over backwards to put us in the car we wanted. Heather in financing was great and everyone else in the office really made the experience enjoyable. I don’t often say this about any business, but I highly recommend doing business there.
Out standing customer service, highly recommend if you’re looking for a new vehicle. Have bought several vehicles here at friendly dodge and have dealt with Dave. Service members are excellent to work with also. Over all they are great people!
Cassidy was an awesome salesman! He answered all our questions and gave us multiple options to look at. Ive bought many cars in the past and this purchase at Friendly was by far the best! Thanks Cassidy we love our new truck!
Cassidy and the crew at Friendly DCJR were top notch! They were the least pushy dealership ive ever dealt with! I highly recommend them for your next vehicle!
We had a great experience purchasing our truck from Friendly. From start to finish, the process was smooth, stress-free, and genuinely pleasant, which isn’t always the case when buying a vehicle.
The team was professional, knowledgeable, and never pushy. They took the time to answer all of our questions, made sure we understood every step, and helped us find the right truck for our needs. We truly felt like they cared about getting us into the right vehicle, not just making a sale.
A special shout-out to Cassidy Case, our sales rep, who was absolutely wonderful to work with, ... Read More Google - Jan 1, 2026
Matt and the Friendly's staff made my car buying experience awesome! I will be back for my next one
Matt was great to work with! Helped me with everything I needed. You’ve earned my business for life
Hi my purchase all went very well dealing with Kyle Woodward. My 2020 Ram is in mint condition as described. Very happy dealing with Friendly Dodge Chrysler jeep Ram. Thankyou Kyle. John Dyrda.
Rodney Cole has been always been very friendly and extremely helpful, has gone above and beyond in meetings our needs. I would recommend him to any new prospective auto shopper.
Jason took his time to help find the truck that fit my needs and budget.
Was the smoothest car buying process I have been apart of. Definitely will be using friendly DCJR again in the future. Thank you JASON!
Good dealer....I didn't see any hidden fees...
Dave is great! Will be back for the next one!
Dave is great! Will definitely be back for the next one! He treats you right that’s for sure!
Jeff was very professional and answered all of my questions with honesty and respect. He made the buying process easy and I highly recommend him if you are looking for a new Ram.
This is our fifth vehicle we have purchased at friendly. Rodney Cole was our salesman for four of them. He always seems to know what we want and makes it happen! The service dept is great too, we miss Betsy.
We had a wonderful experience with Jeff at friendlys. We knew what we wanted and Jeff helped us fulfill everything we wanted and more. If anyone is looking to buy a new vehicle I will definitely be sending them Jeff’s way! Top notch service and experience 🤙🏾
My wife and I have both leased vehicles from Friendly. Kyle is amazing, super easy to work with, and fair. We will definitely be doing business with him at friendly for years to come.
Great place to deal with! Carl miller made sure all my requests were met! Would definitely recommend
Easy to work with, fast and knowledgable. Jeffery was great. Best car buying experienace ive had
Matthew was fantastic! I will be going back here when I’m ready for a new one!
I thought that they were fair to deal with and Jason was not a pushy salesman.
I recently purchased a Lexus vehicle from Friendly my salesman Carl Miller was incredibly helpful, informative and great to deal with... my wife and I couldn't be happier and would highly recommend working with Carl for anyone looking to buy a car or truck!!
Rodney is a great purchasing advisor. I would recommend him for all future sales. Very easily going and not pushy at all..
Very happy with the friendly service, knowledge and fun buying my new 2025 Jeep. Thank you to my sales professional Michael Chambers and the entire Team!
Rodney Cole was amazing to work with! Our truck engine blew and he made the transition into a new vehicle very easy! Our whole family buys our cars from him and it is always great! Thank you so much Rodney for another fun and success vehicle purchase.
Dave Dunn was very friendly very helpful to get me into a new to.me vechile and take away my stress.. thanks a million Dave
Carl Miller definitely helped us walk away with my husbands dream truck!!
Cassidy did a great job throughout the whole buying process. He answered all of my questions and was very transparent and up front all the way through to the sale and vehicle pickup. Couldn't have asked for a better experience. Heather in finance was top notch as well. She was very professional and accommodating. She found me a great rate for my auto loan that beat ALL of the banks that I had researched. What more can I say? Thank you to the team at Friendly DCJR.
Top notch service as always. This is the third vehicle we have bought from Kyle. He always goes above and beyond. I would recommend Friendly Dodge every time!