A statement from Friendly Dodge Chrysler Jeep Ram Regarding COVID-19:

Update from Friendly Dodge Chrysler Jeep Ram Effective 03/21/20 at 5pm 

Due to the recent developments with COVID-19, the sales department will be closed 3/21/20 at 5pm until further notice. 

Our service department remains open for normal business hours. Please call service at 315-531-8563 if you would like to schedule an appointment. We are offering pick up and drop off for service appointments. 

We invite you to visit our virtual showroom open 24/7 at www.friendlydodgechryslerjeep.com. 

You can browse and shop our inventory, receive trade-in appraisals, and apply for financing. We will have chat and sales agents available online to answer your questions. We will continue to work deals remotely, and vehicles will be available for pick up or for delivery once we are cleared to get back to work. 

We appreciate your patience as we navigate this uncertain time. Please stay healthy and safe. 

-The Team at Friendly Dodge

 

Previously:  

 

The safety and health of our customers and employees is always a top priority. We want you to be aware of the precautions that our dealership is actively taking during this time. We are monitoring the situation closely, listening to local health officials, and responding to the rapid changes every day.

At our dealership, we are:

  • Fully sanitizing and wiping down each vehicle on the lot and that comes in for service.
  • Sanitizing and wiping down vehicles before and after test drives.
  • The dealership is cleaned on a daily basis, but in addition, we are taking extra measures to deep clean common areas used by employees and customers multiple timesthroughout the day.
  • Providing additional hand sanitizing stations and wipes for customers and employees.
  • Instructing employees and customers not to come in if they feel sick or experience any symptoms.

In addition, we feel it is important to highlight the customer service actions we already provide on a daily basis but might prove to be more valuable to our customers during these challenging times.

  • The ability to shop and buy online/over the phone. Call us at 315-531-8563 or visit us online at www.friendlydodgechryslerjeep.com, fill out an online inquiry and a representative will be in touch to work out the details of your deal. Click the “Calculate Your Payment” button to get your trade-in value, and find financing and payment options.
  • At-home test drives. If you live within 25 miles of the dealership, a sales representative will bring the car to you.
  • Pick up your vehicle at the dealership, or have it delivered to you. Once every detail of your deal is worked out, a sales representative will deliver the vehicle and bring the paperwork to you.

Keeping our community healthy is important to us. We appreciate everyone’s flexibility during this time, and we look forward to continuing to provide the level of service you have come to expect from our team.