Customer Testimonials
Great experience as always thanks dave
Jayson Roy and Liz were amazing, the whole team here are great. Went in to look at cars and came out with a new one. Thank youuuuu❤️
Purchased a 2026 Jeep Rubicon from Kyle Woodard. The entire transaction was completely seamless. Kyle was a pleasure to deal with. No high pressure, no back and forth a bunch of times, etc. In an age of big conglomerate car dealerships, Friendly provides that hometown service and attention to detail. I would highly recommend this dealership and Kyle if you're in the market for a new vehicle.
Friendly Dodge in Penn Yan, NY was a great place to shop for my next vehicle. Highly recommend my salesman, Jason Roy, he was excellent to work with. He was friendly, very knowledgeable, and went out of his way to find me the perfect truck.
This is my 3rd vehicle from Friendly DCJR in Penn Yan, NY and the experience is the same as it was 5 years ago! Kyle Woodard is nothing but class, professionalism and a just great guy. This is the 2nd Ram I’ve have gotten from Kyle. I wish all business transactions happened as smooth and seamless, with great people, at every corner in life.
Also, truck had an issue with the parking brake on delivery. Friendly came to picked the truck back up to fix the problem. This was 45 minutes after dropping it off an hour from the dealership. It ... Read More Google - Aug 1, 2026
Kyle did a great job selling me our ram 1500 longhorn! He took the time after the sale to go through all the features and functions of the truck and made sure he left no question unanswered before we left. Much appreciated
Always exceptional service and attention to detail. Enjoy working w Kyle.
When I decided to look for another car I knew right where to go! Another amazing experience from Matthew and all at Friendlys. I will be back again when I’m ready for the next one!
Best car buying experience ever! Matthew and the team made it a smooth and easy process. I never felt pressure, they answered all my questions and made sure I knew about what I was getting! Thanks you so much!
After a serious accident, I needed a vehicle. I reached out to Cassidy and he found the perfect vehicle for my needs. When I arrived, the finance manager prepared my paperwork promptly and the jeep was clean and ready to go. I couldn't of asked for an easier experience
Rodney made buying my new truck so easy! I highly recommend going to him, I know we will be going back to Rodney for any future vehicle needs!
I had a great experience at Friendly Dodge Ram in Penn Yan, NY. From start to finish, the process was smooth, honest, and stress-free. My salesman, Rodney Cole, was excellent to work with. He was friendly, knowledgeable, and took the time to answer all of my questions without ever making me feel pressured.
Rodney made sure I found the right vehicle for my needs and kept me informed throughout the entire process. The whole team was professional and easy to work with, and I couldn’t be happier with my experience. If you’re looking for a new or used ... Read More Google - Jul 28, 2026
I was looking to get out of the truck I owned already due to terrible customer support(thanks Bob Johnson GMC) and being unhappy with my dream truck effectively being a 🍋 covid truck.
After hitting a few buttons on a couple of websites, my search led to Kyle reaching out to me. I let him know what I needed, and within a handful of hours I was shaking his hand and test driving a beautiful Ram Laramie 2500.
After being impressed as I hadn't driven a Dodge/Ram product in decades, Kyle turned to me an asked if I wanted ... Read More Google - Jul 27, 2026
There's not enough room to boast about Friendly Dodge Chrysler Jeep Ram. We, as well as our children and grandchildren have purchased several vehicles here and the experiences have never been anything but great! Jason is a wonderful salesman and will go above and beyond to make your purchase a great one. Kudos to the rest of the team also as our purchase wouldnt go through without their diligence starting with Bryan Ryan. Thank you all for everything you do!
I had a great experience purchasing my used 2017 Ford Edge! From the moment I arrived, Rodney Cole was friendly, knowledgeable, and did not pressure me. He took the time to answer all of my questions and made sure I was comfortable throughout the entire process.
The buying experience was smooth, straightforward, and professional. I really appreciated his honesty and willingness to help me find a vehicle that fit my needs and budget.
The car itself exceeded my expectations. It was exceptionally clean and was in excellent working condition. The quality of the car really stood out and gave me confidence ... Read More Google - Jul 15, 2026
I've purchased at least 10 vehicles over the years and aways had an outstanding experience. Recently traded.2 vehicles in and received afair price. The finance department worked out the most affordable route to assist me in driving away with 2 great replacement vehicles. Dave Dunn has always been my salesman and never disappoints. He finds what I want and is prompt to respond. The staff is always accommodating and Bryan Ryan always has a firm handshake and good words. Sarah Lawrence from admin was especially helpful answering questions I had. Once again a great transaction and satisfied results.
This place is great! I was shopping around looking for a new truck. I called in and spoke with Matthew. He answered all my questions with no hesitation. He got me all squared away with a new truck and at one heck of a deal!
Matt is fantastic to work with, highly recommend!
My son , who purchased his truck here, put us in touch with Rodney Cole at Friendlys in order to find a red Dodge Durango. We wanted and needed specific things in order to tow our camper. Rodney listened to our needs and found us the perfect Durango within 2 days! We searched dealers in FL, GA and some in Carolina’s and all they could find us were charcoal white or black. From the moment we walked in the dealership Rodney was personable professional and efficient he did not rush us we open the hood and kick the tires and he ... Read More Google - Jun 29, 2026
Jason was awesome to work with. I have bought several vehicles and this was my best experience ever!
Cassidy Case was our salesman, he was awesome to work with!!! I was beyond impressed with his work and his dedication to not only to us but the dealership he works for!!! He’s an amazing salesman!!!! Thank you!!!
I couldnt be more happy with this place. They spent 4 days straight trying to get my girlfriend approved for a vehicle (she has no credit history.) They never gave up on us until they finally got her approved, Our salesman Jason was fantastic. He called every day giving us updates about the vehicles and getting her approved. They even met us in pennsylvania for us to get the car!! Hands down best dealership.
Dave was amazing I’ll definitely use him again
Dave was great, very helpful!!
Easy transaction process when purchasing a vehicle as well as top notch service department. Penn Yan is lucky to have a dealership like this in town!
Great time with Zack, really nice guy!
The Friendly Auto team was great to work with and able to answer all our questions. Our salesman Joe was especially well organized and able to help with all our requests. We really appreciated their follow up and time for us to make our decision to purchase a vehicle. We never felt rushed or pushed as we reviewed vehicles. In the end we found 2 great vehicles thanks to the Friendly Auto Team. Thanks again Joe for your help!
It's always a pleasure to visit Friendly Chrysler Dodge Jeep Ram and be welcomed by so many friendly people. We have built a lasting relationship with Rodney Cole over 15 years and many vehicle purchases. Rodney has consistently provided outstanding service and advice, and on our most recent visit he suggested we try a Wagoneer. He was absolutely spot on.
We took possession of our new Wagoneer yesterday and couldn't be happier. It's an excellent vehicle, and the entire team at Friendly made the experience smooth and enjoyable from start to finish. Thank you, Rodney, and thank you ... Read More Google - Jun 7, 2026
We found Cassidy case at a car show and told him hime we were in the market for a vehicle. Less than 24hrs and we're taking home a new vehicle with no hassle. Very impressed and pleased with the service we were shown thank you would definitely recommend.
This was my 4th truck purchase with friendlys of penn yan. Kyle Woodward as been my familys sales rep for a few years now. Everytime has been a amazing experience, kyle goes above and beyond. Such a pleasure to work with. Everyone at friendlys treats you like family. They will continue to be the only dealership we deal with. And we drive a hour to get there. Thank you guys again!!
Cassidy reached out and let me know they have the car i have been looking for. Whole process was made extremely easy by cassidy. I walked in was welcomed like i just conquered the drive. Cassidy sat me down in his favorite seat. He walked up retrieved some drinks and snacks for us. We sat and joked about the good times. Once we were ready Cassidy led me to my noble steed. We test drove it all the while having incredible deep conversation. Once we returned from our maiden voyage i was face to face with the realization of our ... Read More Google - May 31, 2026
Kyle was the best! Thank you Kyle Woodard and the Friendly family for your services, hospitality, and genuine care. My family and I greatly appreciate it. As new members of the finger lakes area, we will not go anywhere else for our auto needs, other than Kyle at Friendly. Thanks again!
Amazing place to purchase a vehicle. Easy going and not pushy, matt was a pleasure to work with.
Thank you Matt and the friendlys team for a great experience
Kyle was great to work with from start to finish. He was honest, knowledgeable, and made the entire truck-buying process easy and stress-free. There was no pressure, no games, and he took the time to answer all my questions and make sure I got exactly what I was looking for. His communication was excellent throughout the process, and he genuinely cared about making sure I was happy with my purchase. If you’re looking for a new vehicle, I highly recommend asking for Kyle. Thanks again for making this such a smooth experience—I love the truck! 🚘
Cassidy was on key about everything being done with my new vehicle he was on top of everything kept me in the loop the whole time that my vehicle is getting serviced and all around is a great guy to buy a vehicle from
Very very disappointed with my most recent experience here.
Went in to purchase a vehicle and we told the salesperson our budget was $350. Was shown payments at $450, but was able to adjust down to $400. However the vehicle we tried to make a deal over was at another dealership so we would have to wait to sign final paperwork. We paid $1000 for a downpayment and left with an appointment for a couple days later when the car would arrive.
A couple days later salesperson calls me and states the vehicle has a lot of repairs needed and can’t be sold ... Read More Google - May 24, 2026
We worked with Dave Dunn and everything was great! The whole process was seamless and no pressure. Will definitely make a drive again (2hrs) to work with great people. Thanks Dave!
Jason Roy was my salesman and iI must say was very professional,knowledgeable,courteous and overall cool guy go see this man he'll treat you right as all the folks at Friendly
Personal knowledge of vehicles. Mike knew exactly what I needed and took care of what I needed in a timely matter. Thanks for tje help.
What a great place to do business. Just bought a lovely 2023 Gran Cherokee Limited from Jason Roy and he was great at getting everything done for us and delivering the vehicle in perfect condition. I highly recommend Jason And Friendly for your next vehicle purchase. Ask for Liz when you get there and she will get you a nice place to sit and a warm cup of coffee too!
Dave was awesome! Definitely recommend Dave at friendly 's.
Rodney Cole really took care of me. My truck broke down and I needed a new one right away. Rodney showed me a few trucks and didn’t pressure me in any way. I found one that fit my needs and wants and he helped me get it done fast and easy. It was late in the day and they got it to where I could take the new truck home and come back the next day to finish the paperwork, which was great because I had no way home because mine wasn’t going to make it. Highly recommend ... Read More Google - May 7, 2026
I had a great experience working with Jason. He was incredibly kind, easy to talk to, and truly willing to work with us throughout the entire process. His communication was excellent—he always kept us informed and answered any questions we had quickly and clearly. What stood out the most was how low-pressure and honest he was. At no point did we feel rushed or pushed into anything, which made the experience much more comfortable and enjoyable. I would absolutely buy from him again and recommend him to anyone looking for a trustworthy and professional salesperson.
The dealership itself was ... Read More Google - May 7, 2026
I purchased a 2023 GMC canyon and have had nothing hut issues since I bought it. I bought a 2024 F-150 from Kyle Woodard and it was a great experience!!! No issues, and I am so happy with my purpose!
5 star review to Rod he is absolutely amazing he went above and beyond to make sure I found what I loved and what I wanted!! Definitely recommend him
Cassidy helped me trade in my 2015 Jeep Grand Cherokee Overland & put me in a 2021 grand Cherokee limited and I couldn’t be happier. He was extremely personable and accommodating and in the end even provided me with a higher trade-in value than what we started with when I came to get my car. They’ll be seeing me back in the future for my 3rd car from them for sure!
Awesome deal easy transaction
Rodney Cole has been an absolute asset to us for many years and he gave us a great deal today
About a week ago I was in a bit of a crunch in terms of needing a new vehicle. By chance I was speaking to a co-worker and he recommended checking out the Friendly website and seeing if there might be something useful for me there. I was in the market for used pickup, either a Colorado or Canyon, and Friendly had one that almost exactly fit my needs. I went through the process online of checking my finance possibilities, and was contacted soon after by Sandy at the dealership. She was very personable, and ran my numbers at which ... Read More Google - Apr 23, 2026
My husband and I had the best experience with Kyle @ Friendly Dodge in Penn Yan. We randomly found a beautiful dodge 2500 and said “let’s go tonight and test it”. We had our 2 yr old son with us and he was the star of our sale. From talking with him and watching him play football in the waiting room. They are truly family friendly people. It was a very seamless time and of course, we bought a beautiful 2500 tradesman from Kyle. Thank you so much to Kyle for all the help and football talk! Cannot recommend them enough.
Friendly Ford lives up to there name. I had a very enjoyable New Car Buying Experience. Thanks again Joe Lucarine.
Dave Dunn was the sales rep I went through at the friendly dealer in penn yann, and words can't describe how seamless of a process he made things. Truly a dealership that puts reputation first
Excellent customer service for sure! Everyone at Friendly's was top notch and super 'Friendly' 😉 !! Jason Roy went out of his way to make sure we were happy with our new vehicles. We appreciate his professionalism and how he cares about his customers. Without a doubt, I highly recommend Friendly Dodge in Penn Yan, NY!!
Rodney was great from start to finish. Love our new Jeep Cherokee.
Rodney Cole was a pleasure to work with. Great dealership to buy a vehicle. Will be back again.
Everyone was friendly and very helpful and helped with my current vehicle and the new vehicle
We were treated really well and weren’t pushed into anything that we weren’t interested in and Jason Roy was a great sales person and Mike Wilkins was awesome to us I appreciate being treated like a human we love our Jeep Renegade
Very excellent customer service and ended up with the proper vehicle for our family and budget
Just bought my brand new Ram 2500 from here and my salesman Matt made it a quick and painless experience. He didn't push me one way or the other and showed nothing but class and professionalism.
Just bought a new to me Dodge Durango and I cant say enough good things about the entire team here from sales to service department bravo everyone!!
Matthew and the friendly team were fantastic to work with. This was one of the best car purchases I have ever had! Thanks again
I Would like to thank Rodney Cole Mike Wilkinson and Joe Curtis for working so hard getting Troy into a truck. You guys are truly amazing.
Jason in Penn Yan was easy to work with and seemed to know what we were looking for. I would suggest getting another person in on Saturdays to help move the customers through the paperwork process. They all did a great job!
I worked with Matthew Ward today, he was exceptionally pleasant to work with. If you want a good salesman, go see Matt! 10 out of 10 service! Friendly worked quickly and efficiently and got me into something nice!
Worked with Kyle to find another truck that met what I was looking for. Especially after the first truck I wanted couldn’t be obtained. Was a smooth transaction since this is the 7th truck I’ve gotten from Friendly.
Kyle Woodard was my sales person. He was there from the first time I enquired about a vehicle. He took care of everything for me! Can’t ask for any one better! Thanks again Kyle for such a smooth purchase!
Cassidy Case assisted my son in purchasing a new car. He was genuinely interested in helping my son and acted like a friend more than sales person. A+ experience with Mr Case! Highly recommend!
Cassidy made the entire experience smooth, stress-free, and actually enjoyable. He's knowledgeable, patient, and was genuinely focused on helping me find the right fit, not just making a sale. He took the time to answer all my questions, walked me through every detail, and made sure I felt confident in my decision. Cassidy went above and beyond to make the whole process feel effortless. If you’re looking for someone who’s honest, professional, and truly cares about their customers, Cassidy is the one to see. Highly recommend!
I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed.
What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—... Read More Google - Mar 28, 2026
Friendly sales staff. Jason Roy in particular facilitated our sale with quick streamline service we were looking for.
I had a great experience working with my car salesman Jason Roy. From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to listen to what I was looking for, answered all of my questions clearly, and never made me feel pressured or rushed.
What really stood out was his honesty and knowledge. He explained all the features, pricing, and options in a way that was easy to understand, and made sure I felt confident in my decision. The entire process—... Read More DealerRater - Mar 28, 2026
Definitely Worth the Drive! When my husband decided it was time to upgrade his truck he insisted we go talk to Rodney Cole in Penn Yan. This is a 1.75 hour drive for us, but we happily took the drive so we could work with Rodney again. We were very pleased we did. He got us into a 2025 Ram Big Horn 2500 within our budget! If we ever need another truck, we’ll make that drive again so we can work with Rodney.
Rodney was good to work with. Made choosing and buying my Jeep easy and painless.
Dave Dunn was an excellent salesman. He made the whole process smooth and easy. He took the time to listen and made sure any issues with the truck that needed attention were taken care of right away. He was professional, honest, and very helpful from start to finish. I really appreciate his effort to make sure everything was right. I would definitely recommend working with Dave if you’re looking for great service.
Drove by friendly Dodge and this 2024 Dodge ram 3500 caught my eye, I made a phone call spoke to Dave Dunn. He instantly sent me over the truck’s information. (didn’t have time to stop) two days later. Dave sent me a text asking if I was interested.ran my information 2 1/2 hours later that beautiful black Dodge ram 3500 was mine. very quick to respond to messages and got me setup and rolling down the road in no time! When I come back for a 2nd work truck to add to my fleet I will be calling and asking for Dave,
... Read More DealerRater - Mar 7, 2026
Dave Dunn was my salesman. He helped make the process go smoothly. Picked out an awesome car for me. Everything was great! Highly recommend!
Five stars to Dave Dunn at friendlys in penn yan easiest truck buying experience I’ve ever had
Excellent service and very friendly!
Love my 2025 Yukon Denali that we purchased through Friendly Automotive with our salesperson, Carl. He was quick to respond to my questions and provided photos and made a long distance purchase super easy.
I bought my Jeep from Jason Roy and the team at Friendly Dodge Chrysler Jeep Ram. Jason was very knowledgeable, respectful and patient. He provided a no pressure approach and made our car shopping go smooth! I also want to highlight the whole team at the Penn Yan location. Everyone was personable and truly made the experience a memorable one finding my perfect Jeep!
Fast and effortless
We had a great experience. Jason and the team did a wonderful job!!!
I highly recommend this dealership! Their name really gives away the kind of dealership they are because they are friendly. They were very helpful and made sure i left with the truck i wanted. They were great with getting me in and out, making sure I was comfortable with drinks and snacks and making sure I left a satisfied customer! Carl Miller is the man to go through! He was fantastic to deal with and made me feel at home! He earned the 5 stars!
Kyle was amazing! My fiance and I work seperate shifts and he stayed late so we could get our truck before the weekend ended. He was even patient after I made a very last minute change on what vehicle we wanted to buy. I recommend Friendly Dodge to anyone looking for a vehicle, and I most DEFINITELY recommend seeing Kyle! Thank you so much Kyle for everything!
I had a great experience at Friendly Dodge and Cassidy Case made the entire process smooth and stress free. From start to finish he was knowledgeable patient and genuinely cared about helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions explained everything clearly and made sure I felt comfortable every step of the way. His customer service was outstanding and I never felt pressured. I would highly recommend asking for Cassidy if you are looking for someone honest professional and easy to work with.
Cassidy Case was amazing, he worked with me to transition from my lease to a brand new Jeep Compass Altitude. If you’re looking for a new or used vehicle check them out. Everyone was so helpful.
Jason was a pleasure to work with!
Jason was a pleasure to work with! Jason was a pleasure to work with! Jason was a pleasure to work with!
Had a great experience. Jason Roy the salesman help from start to finish on trading my 2018 ram for a 2022 model. He was very helpful with every detail and very knowledgeable. Had to come back because of a couple little questions I couldn't figure out he helped me in 5 minutes. Love the new truck and had a great experience with the sales team.
Had great customer service in the service department- last week when I randomly stopped in with a slightly emergent situation, and again today when they fixed 2 issues on my Jeep. Both transactions were easy and seamless and very appreciated!
Rodney was so helpful in helping my wife find the right car with everything she wanted. The experience was smooth and easy all because of Rodney, I strongly suggest going to the penn yan friendly dealership. Don’t forget to ask for Rodney!
Carl Miller found me the truck I wanted and was awesome to deal with. Trucks were cheaper than other dealers in my area
Outstanding customer service, highly recommended if you’re seeking a new vehicle. I have purchased several vehicles at Friendly Dodge and have had the pleasure of working with Dave.
Dave and Brian bent over backwards to put us in the car we wanted. Heather in financing was great and everyone else in the office really made the experience enjoyable. I don’t often say this about any business, but I highly recommend doing business there.