Customer Testimonials
Knowledgeable, polite, efficient, very good experience. Jennifer Maier is a joy to work with. Very satisfied
My brother bought a new truck from Rodney two years ago and I was happy with how good Rodney was. So I went back and bought a truck through him again!!
Awesome experience at this dealership. Ryan girgis hooked me up with an awesome truck! Awesome dude and goes above and beyond for you. Also heather explained everything well on the finance end of things.
Great place lots to choose from.nice and friendly people.great atmosphere. Ryan's Girgis went above and beyond in my book to find the truck I wanted. Thank you
Justin Johnson, Appreciate all the help with getting us into the perfect vehicle! Excellent customer service. 💯 Recommended
Great place to buy vehicles we have been customers of theirs for a long time. Great people to deal with . Go in Talk to Rodney Cole he is the best sales person he will take the best care of you 😊
Friendly in Penn Yan truly lives up to its name! From the moment you walk into the showroom, you are greeted by warm people. This location is definitely worth the drive. Kyle did an amazing job showing me the vehicle I ultimately purchased. Anthony also is a “friendly” part of this dealership. He came out of his office and engaged in normal conversation. I strongly recommend Friendly’s to anyone looking to buy a vehicle without feeling ignored or pressured into a “deal”. I wish I could give them 6 Stars. Many thanks to Kyle and the Friendly’s team!!!!
Had good service today at friendly very nice people and a thanks to jen
Total service and satisfaction. I have worked with Bryan for many years and he is not just the Owner/Manager he treats you with concern you will be satisfied. 'His sales people are awesome.
Just like the name says! A great friendly experience!
We love friendlys! My husband just bought his second truck from them! Highly recommended!
Good morning, We were in the market for an Escalade Platinum ESV and Friendly Dodge had what we needed. I contacted the dealership, and a wonderful saleswoman named Jennifer Maier help us complete our out of state purchase by professionally videoing the interior, exterior, and functionality of the vehicle. We spoke briefly before we made the trip to beautiful Penn Yan, New York from Ohio to be greeted by the staff and Jennifer awaiting our arrival. The test drive, to financing, to taking delivery was quick, clean and professional. Thank you Jennifer, Heather, & Friendly Dodge for completing my vehicle ...
Richie & Aaron were extremely helpful in the purchasing of my Telluride. I’m so very thankful for both of them.
Nice people . Good to work with. Wish you were closer to Linwood otherwise a nice experience
We were very pleased with our experience. Justin worked hard for us and found a car we were looking for and fit our budget.
Bought a 2021 ram from Jen.she was an absolute pleasure to work with. I would recommend to work with her to anyone
The service department saved our vacation. We had a flat tire on a Saturday at 4pm of a holiday weekend. They were able to squeeze us in and patch the tire before they closed. Highly recommend this place.
I have been to Friendly's and bought 3 vehicles and Rodney has helped me with all of my purchases. Definitely will keep coming back with any other purchases I make .
Dave Dunn helped me get a truck and the team that was involved were friendly and did an awsome job.
I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.
I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.
I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.
From start to finish Dave was incredible! He made this purchase seamless and made me feel at home even though he had plenty of other customers to take care of. My family has purchased several cars and trucks from Friendly. It just feels right.
We have purchased several vehicles from Friendly. Warm and welcoming environment. Ask for Rodney. He’s a great salesman and will help you find what you’re looking for.
The staff was amazing at getting a broken alternator fixed in under 24 hours while we were on vacation. They made the whole process as painless as possible!
Friendly Dodge lives up to its name. Buying a car from Friendly was easy and every part of the process was the best I have experienced in over 50 years of auto purchases in many different states. The gentleman who guided us through the process was Carl Miller. He is the most competent sales person I have dealt with in buying a car. He quickly learned our needs. Made a few suggestions about driving in this climate and showed us everything that was within our price range. Based on our online research and what Carl showed us, there was no reason ...
Carl Miller helped me like a Best Friend helps their best friend! Everyone at the dealership in Penn Yan was so Friendly too. I woke up the day after picking up my car and almost felt like the whole experience was a dream! WOW!!! I am loving this car sooo much and I'll never forget the experience at Friendly Dodge. Thank you very much Carl, Heather, Liz and everyone!!!
Absolutely amazing! Cassidy Case went above and beyond to help me! I ended up buying a brand new Rubicon and a few days later a new Mojave Gladiator! He went out of his way to locate the perfect vehicle for me! I'll definitely be back in the future! Thank you so much!
Kyle is simply the best! They always take great care of their customers and make sure all your needs are met. Only place my family goes!
Great dealership, but the customer service received is what puts it over the top. Rodney Cole goes above and beyond! Highly recommended!
Always top notch service
Right from the beginning, my encounter was truly remarkable, and I experienced a sense of ease and delight after my purchase.
Had a great experience this week with having not so great credit between Rodney coke and Anthony and Bryan Ryan I am walking away with something today will be back for the next one need a car come see these guys
I have been purchasing from friendly dodge for over 20+ years and am very happy with there service.. it’s a friendly family warm environment to shop for used or new car .. the only place that I know that gives a fair price for your trade.. they go above and beyond to make there customers happy.. a big shout out to my sales man David Dunn and your patience with me..I recommend friendly dodge in penn yan ny to all my family and friends.. im one very happy customer and that you again.. David Dunn
I've been buying from Friendly for 15 years and recently went with my daughter to get a High Tide Wrangler for and also traded for a Jeep 392 myself. Fair trades and little haggling, professionalism, personable, and efficient. Dave Dunn has done right by me every time.
Came in for general maintenance on my current ram and while I was waiting Rodney Cole took time to talk to me about my current truck which lead to looking at a 2022 rocky ridge ram 1500. I never thought that we would be able to keep the payments the same as my current but we actually keep the payments the same and reduced my overall loan. He was very friendly and took the time to answer every question I had even before looking at buying a new vehicle. Never felt pressured or under the gun to make a decision. It was ...
Very pleased with the customer service! Ryan was very nice and answered all my questions. He was on top of his game for sure!
I would choose Friendly Dodge Crysler Jeep Ram any day! I worked with Ryan, he was very friendly and he was on top of everything . Very pleased with the vehicle Ryan helped me with!
My used car buying experience was awesome! Jen did a fantastic job at finding what I wanted. The whole team went above and beyond to make sure I was satisfied with my purchase! Definitely recommend them to anyone! Love my new truck!
Had a great experience working with Ryan! I wasn’t sure at first exactly what I wanted but I knew it had to be a SUV, a newer year than the vehicle I had, and less miles than my current as well. Ryan worked hard to find the perfect fit and I now have a beautiful 2020 Ford Edge that I absolutely love! If you’re in the market for a new vehicle contact Ryan at Friendly’s 🙂
Carl Miller was great during the entire process of getting me a new Jeep. He was able to get me into a 2020 Jeep Gladiator. He made the process super easy and got my wipers replaced after one flew off during a rain storm. I would highly recommend Carl to help you get your next vehicle.
It's was very clean, organized everyone was very friendly and very helpful find the right vehicle
Purchasing a car was easy at Friendly Dodge. The process was simple and Ryan Girgis who was my salesperson was professional, knowledgeable and made the truck sale stress-free
Rodney Cole did really good today and I would buy another truck from him the next time I’m in the market!!
I come from a Jeep family and knew what I wanted before I was walking onto the lot. I missed my old Jeep Liberty and wanted to check out the Renegades. Carl Miller helped me with my purchase and I'm so thankful he did! He is genuine and down to Earth and listens to you about what you are looking for in a vehicle. He showed me the best deals that matched what I was looking for. I had zero anxiety or stress, in fact there was a lot of laughter and the experience was fun as it should ...
Amazingly friendly service! Everyone at the dealership took the time to meet all of our needs throughout the entire buying process.
Cassidy Case is more than just a salesman. He was the second call after my accident and worked tirelessly to find me the exact vehicle I wanted. He kept me up to date with his progress and found me exactly what I wanted. He even shared his rice krispie treat with me while I was there! He's gone above and beyond in the process to the point where I am comfortable calling him my friend.
I had been car shopping for far too long before I called Friendly’s. They searched for a week for a vehicle I thought I wanted, even had it brought down to their lot. Then Carl recommended that I look at this car while we were there because it had everything we were looking for and boy am I glad we did! He was not joking when he said how nice this drives, how comfortable it is, and how much my kids would love it! Plus it still has the storage space I needed. For looking as small as it ...
Wonderful dealership with friendly, knowledgeable staff. Definitely would recommend to anyone.
Have done a lot to make sure we are happy with purchase and follow up of our new teuck
My Experience dealing with FDCJ has been the best Experience I have had when purchasing a car. I worked with Dave Dunn. I called him about a specific Durango that they had on their Website. When I talked with him, he told me they had just sold, but he would find me a better one than the one they had just sold. Well, Dave did not disappoint at all. He found the better Durango but got me into a payment I could do, and the deal was done. Also, dealing with Heather McGlory in the Business office was a pleasure. ...
Friendly is a very fitting name for this place. Awesome dealership to buy both used and new vehicles.
We worked with Stephen Riffle. He was courteous, informative and patient. We bought a 2023 lightly used Jeep Wrangler 4xe Sport and we just love it! Steve made our purchasing process easy and pleasant. We would recommend Friendly Dodge Chrysler Jeep to anyone. Joe and Karen Connelly
I traded in a lease and got a new Wrangler 4xe Sahara Kyle was my sales person he was fantastic ! I was going to buy out my lease he gave me all the options with keeping are Grand Cherokee or leasing something new he spent a lot of time with me never pushing ether way he just answered every question for me. I’ve made a great decision the Wrangler is spectacular ! Gas mileage is beyond expectation ! Kyle is awesome !!!
We’ve worked with Rodney Cole in the past, so when I saw Friendly’s had the color Jeep I was looking for, I got ahold of him. Rodney helped make my dream come true of driving away with a showroom vehicle. He went above and beyond to get me the most bang for my buck and hooked me up with some awesome Jeep merch too. Thanks Rodney for all your help and patience.
Thanks Rodney for always coming through for us and helping make my dream of owning a showroom vehicle come true. If you’re looking for a salesman you can trust, see Rodney Cole!
The best experience I've ever had buying a vehicle. Great service, great people.
I have always had a great experience here at Friendly Dodge Penn Yan I will always be a returning customer. Service team, finance, and sales are always great! Are negotiable as well and VERY fair on pricing! Again I would recommend them to everyone🩵
Rodney and Anthony salesman's to dream for! It was actually a pleasure spending my money here. If I had more I would spend more! Thank you guys so much! Be blessed!
Dave Dunn and Anthony Akers were very helpful and great to deal with!
Carl Miller (our sales man) was very respectful. Brian Ryan the boss of all things @ friendly dodge and the rest of his staff were very respectful and are a joy to work with them
Drove 2 hrs to go to Friendly Dodge in Penn Yan. Had no expectations going in. When i started working with Carl Miller i new it was where i wanted to purchase a new vehicle. Most places you go you can feel pushed , Carl never once made me feel i had to sign and drive away. Was comfortable in the whole process with Carl and the rest of the staff. I would recommend anyone looking for an easy and helpful buying process visit Friendly in Penn Yan and ask for Carl. 5 stars all the way!!
Salesman Rodney was AMAZING. I thought they would take credit cards for down-payment but they don't. He agreed to drive to meet us on a holiday weekend and take time away from his own family to make my family happy.
Thank you to Carl Miller and Anthony Akers for the wonderful experience buying my new Jeep Wrangler. I have been buying cars from Friendly's for 20 years and will not go anywhere else always friendly service, great atmosphere and good deals.
Best experience with buying a vehicle I’ve ever had! Rodney cole was amazing and stayed late on a holiday weekend!!!
Dave Dunn always takes great care of us! This time was the best deal yet!
I had spent years with Dave Dunn purchasing Dodge Ram Trucks. Unfortunately, I thought a Jeep could pull a small motorhome. The after market problems weren't realized and the driver assist was a disaster. The hills and hay fields are Dodge Territory. The Lemon as I called her fought me for control. This is very dangerous. I am not an assist driver, I like to control my own driving. The real point here is, .. Dave always took care of the insurance, Dave always took care of the plates. Never thought twice. I did get a bad telephone deal but ...
I wasn’t really ready to trade in my 2015 GMC Sierra. You know, I just thought that I would stop by the Dodge dealership in Penn Yan and browse. I really liked the GMC Canyon Denali, so I thought what the heck. I am just looking. I was in conversation with Carl Miller who walked me through the process. What a nice guy. NO high pressure salesmanship with Carl. We talked at length and found that we had a lot of the same ideas and interests. I would HIGHLY recommend if you are at all interested in trading your current ...
Rodney Cole, was amazing, no pressure! I will definitely be back in the future. The experience was well worth the drive from Buffalo. Thanks Friendly auto group.
Ry a n was absolutely outstanding. Overall was a wonderful experience.
Carl Miller was outstanding to work with on purchasing my wife’s 2020 Chevrolet Traverse. The car is PreOwned and had only been on the lot for two days so a few minor blemishes on the interior were pointed out during our visit and Carl immediately went to work with the parts and service department to ensure they were taken care of. I have bought vehicles previously and no other dealership would allow me to see the vehicle on a lift, but I asked Carl if it was possible and he responded “absolutely”. I can’t say enough how good the ...
Couldn't be more happy with our experience. From start to finish it was a smooth process. The team is amazing and it really is so friendly and inviting. They even accommodated our little one. By far the nicest dealership I've ever bought a car from.
Bought our 2020 Ford Explorer from Kyle yesterday.We had been looking for a few months, and once we saw the explorer on their website, Kyle sprung into action to get the explorer to their Penn Yan site the following day. 2 days later the explorer is in our driveway. Quick service and Kyle made sure we felt like we were getting the best deal. Thank you Kyle and all the guys at Friendly Dodge. We have now purchased 5 vehicles from them over the past 19 years, and, we will return again when the time is right for our next vehicle purchase.
Great experience with Kyle at Friendly Jeep. Easiest vehicle purchase I’ve ever made and I couldn’t be happier with my JL. Thanks again to Kyle and Anthony for outstanding service!
we are extremely happy with our new van. Carl Miller did an excellent job making sure we got exactly we needed and fast.
Rodney Cole was AMAZING to work with! He went above and beyond with our two car trade in deal. Very genuine and knowledgeable. We had no issue with him. Whatever we needed or wanted he was always willing to accommodate us. I will highly recommend people to go to him if they are in the market of getting a vehicle. Thanks a bunch for all your hard work Rodney…..see you in the future for sure!
Cassie is great. She got me right in. We looked at vehicles. Once I chose what I wanted the process was very smooth and fast. Cassie has the work ethic I like. Get it done, kind and funny! She’s a great asset to team!!
Carl Miller was excellent and went above and beyond to make sure I was satisfied!
Cassie is an amazing sales consultant and everyone else we have dealt with from service and finance have been just as friendly and helpful. Definitely will be using this dealership in the future and sending anyone we can this way!
Rodney was amazing! We’ve been here for several vehicles and alway deal with Rodney Kole
Worked with Cassie and Joel to buy our truck today. Would recommend this dealership to anyone and definitely will be coming back in the future.
Dave did a wonderful job helping me pick out just the right vehicle for my needs, He also kept my 10 year old entertained while we waited. Amazing customer service!!!!!!!
Great work by Dave ! Got me in to a new vehicle with little to nothing done at signing ! Looked every where else and this was the best deal by far !
Outlaw Speedway highly recommends Friendly.
I don't have much to compare to since this was my first car purchase but the entire team here was welcoming, friendly, and explained everything thoroughly with ease! Kyle was a big help and made the whole process less intimidating with communicating regulary through text to accommodate our differing schedules!
Best car dealership experience will be back in the future
From the minute I walked in the door it was a very pleasureable experience would 100% recommend go see Dave!!
Cassandra and Anthony were both super helpfully to my wife and I in purchasing our new vehicle. I would definitely recommend both of them to everyone I know in the market for a new vehicle. 20/10 star service!!
This is my first purchase from Friendly jeep. I will definitely shop here again. My salesman, Dan Picchi, was extremely helpful working with me to find just what I was looking for. We had to look out of state to find my car, He got it within a couple days. Price was right for me. Everything went exceptionally smooth. Very happy with my new jeep cherokee trailhawk. Thanks. Pete V
This is the 5th vehicle we got from Friendly's. Their professional behavior and willingness to help will keep us coming back.
I cannot recommend Carl Miller enough! After a rough experience at a different dealership, Carl made buying two new Jeeps, for my mom and I, easy and painless! He made sure we got the best deals possible and saved us money. Everyone at Friendly made us feel welcomed. We will definitely be getting all of our future vehicles from Friendly
Dave Dunn was great, told him what we were looking for and he hooked us up quickly.
Did great job on trade in
Rodney is awesome! We just purchased our third vehicle from Rodney and he makes the whole process very easy- we recommend him to anyone looking for a new vehicle.
Rodney Cole is the best ! I drive from 2 hours away by a dozen other dealerships because of Rodney’s professionalism . I have now purchased 3 trucks from him and I will continue to come back to friendly because of Rodney . I recommend Rodney and friendly dodge to everyone looking for a vehicle .
Straight forward. No hassle. Friendly and easy to work with. I’m a repeat customer. Will return for our daughter next year.
Buying a vehicle in a different state always seems tough to do, but Cassie made the whole process easy. Thanks to her and the rest of the staff at Friendly Dodge Chrysler and Jeep!