Customer Testimonials

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DealerRater May 14, 2024

Jason Roy haven’t bought a truck for years would recommend this any day of the week very easy simple straight to the point was able to leave with what I wanted in less than three hours would recommend it

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Google May 13, 2024

Dave Dunn is the best! Have purchased several vehicles at Friendly Dodge in Penn Yan! The team is great, all members are polite, friendly, and know what they are doing. I’m sure I will purchase from them again.

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Google May 11, 2024

The saleswoman was nice and courteous and went out of her way in order too find me a car I could afford

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Google May 3, 2024

We recently purchased our Jeep Wrangler from Friendly! Ryan G. is the best! He has sold us other vehicles in the past. Everything is always seamless and quick! Thanks, Ryan! We love our new Jeep!

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Google May 1, 2024

Ryan was great

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Google May 1, 2024

Had an amazing experience purchasing my new jeep from Kyle. He was professional, took his time answering all my questions and gave me the best deal. I will never go to anyone else from now on when it comes to a vehicle. I recommend going to him if youre looking for an honest and hardworking car salesmen.

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Google May 1, 2024

Ryan Girgis was wonderful to work with and made the buying process easy. This is our second vehicle we have purchased at Friendly. Ryan surpassed our first experience and expectations and we are so happy that we had him as our salesman. He was knowledgeable about the vehicles and was communicative, responded to all of my texts immediately to answer any questions. He was friendly and responsive which helped make the process enjoyable. We drive 8 hours to buy from Friendly and we will continue to do so. Not only was Ryan great to us, he was great to our Cockapoo ...

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Google Apr 30, 2024

Locked my keys in my Jeep and they were at my house within 10 minutes and got it unlocked for me. Super friendly and definitely didn’t have to rush right over but they did!

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Google Apr 29, 2024

Everyone go to Kyle Woodard. One of the best sales professionals I’ve worked with.

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DealerRater Apr 28, 2024

Jason and everyone was great to deal with from start to finish. Very happy with my experience

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DealerRater Apr 27, 2024

Carl Miller found the truck for me fast and efficient the whole process was smooth and easy!!!

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Google Apr 27, 2024

Great place and very patient! Totally recommend! Thanks for hooking me up with a nice ride!! Much needed! Thanks to Cassidy Case, he is a wonderful salesman!!

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DealerRater Apr 19, 2024

Dave dunn did an aweasome job with the sale , customer service was superb . . Thank you

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Google Apr 18, 2024

Dave Dunn took great care of us- we are very happy with the service, and will continue to be back!!!

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Google Apr 18, 2024

Jennifer Maier made the process of buying my new truck so simple. She was very friendly and very efficient. When I first called about the truck I wanted Jennifer let me know someone was doing paperwork on it as we spoke. Jennifer called me a couple of days later to tell me the sale hadn't gone through. I appreciate her efforts in keeping tabs on the truck that she knew I wanted. The next time I'm looking for a vehicle, l will be calling Jennifer again.

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Facebook Apr 13, 2024

I huge thanks to Carl Miller on getting me into my new to me Jeep Wrangler!! He went above and beyond and I got it the same day. 5 star all the way!

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Google Apr 6, 2024

Cassidy was a huge help, and gave me amazing service with finding the perfect truck I wanted, that fit within my budget! I couldn't be happier!!! Go Cassidy!!

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Google Apr 4, 2024

Cassidy Case when way out of his way to find a vehicle that I wanted, it had to be acquired from an out of state dealer and was in excellent condition when I took delivery.

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Google Apr 4, 2024

We recently purchased a used SUV from this dealer and it was a great experience. The car was in immaculate condition and they were willing to work with us when we noticed one very small thing that needed to be taken care of. Jen M. was personable and very easy to work with. I would highly recommend working with Jen and this dealership for any of your vehicle needs!

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Google Mar 30, 2024

We had a great experience with Ryan Girgis. He was very helpful and everything went smoothly. We are loving our new Durango and would definitely recommend friendly dodge!

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Google Mar 30, 2024

We received great sales services on 2 vehicles recently- prompt and great communication!! Highly recommend!!

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Google Mar 30, 2024

Thank you to Kyle Woodard for the great service with the purchase of my new Diesel truck! Super satisfied with the experience. Would recommend the company and Kyle every time!

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Google Mar 30, 2024

My salesman was superb at making magic happen getting me the truck I wanted at the price I needed. Thank you so much Kyle

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Google Mar 30, 2024

Quick and easy process! Would recommend Kyle 10/10!

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Google Mar 30, 2024

Great place

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Google Mar 29, 2024

Cassidy made buying a vehicle super easy and even fun. He was engaging and knowledgeable and has continued to give excellent customer service even weeks beyond the purchase date.

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Google Mar 29, 2024

Awesome experience, great working with Jason, made it a smooth process overall and I love the car!

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DealerRater Mar 27, 2024

Great salesperson Carl Miller, great service and great prices. You now have a customer for life.

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Google Mar 27, 2024

Great salesperson Carl Miller, great prices and great service, what more can I say. Customer for life.

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Google Mar 23, 2024

Third vehicle I’ve bought from Rodney Cole and I wouldn’t want to buy from anyone else! It’s a fast, easy, hassle free process.

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DealerRater Mar 23, 2024

Working with Rodney is always the best experience. This is my third vehicle I’ve bought and it’s the easiest and most hassle free process.

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Google Mar 18, 2024

Betsy in the service department always goes above and beyond. The entire service department is outstanding. I cannot say enough great things about this company. Best service department I’ve ever dealt with!

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Google Mar 17, 2024

Not your typical car dealer. Very relaxed atmosphere here. Jason Ross helped me get into a new vehicle and gave me a great deal. He was very knowledgeable and helpful. I would definitely consider making the four hour drive (one way) just to buy a second vehicle from them in the future. I left impressed.

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Google Mar 15, 2024

We met Dave almost 15 years ago when our family was in a dire situation. He made a way to get us in a reliable vehicle and took great care of us. Since then, whenever there is a need, we call him, and he goes above and beyond to make sure we are in a reliable, affordable vehicle. He is also GREAT with the follow-up! Thanks, Dave!!!

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Google Mar 12, 2024

I purchased a 2020 Ram Laramie from Jennifer she made the buying experience super easy. I know I can depend on Ram to be reliable and Tough! Thanks!

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Google Mar 10, 2024

Very good experience. Faster than most places. Friendly, and nice. Jen was super helpful and the staff!

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Google Mar 9, 2024

What an amazing experience, if you're looking to purchase a car from this dealer, even if it's 4 hours ... it's worth the drive! Carl was the sales rep that assisted us with our purchase. Communication was clear and concise, there were no hidden fees or additional charges. Let me not forget about the staff! OMG, the hospitality provided by everyone there is really the definition of Platinum Customer Service! From the moment we arrived up until our departure. Their facility is very clean as well. Highly recommend this dealership to anyone second guessing their decision. FRIENDLY is the ...

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Google Mar 3, 2024

Dave D. was amazing! He made a deal that worked for us and helped us every step of the way.

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Google Feb 29, 2024

I just purchased a 2024 Jeep Grand Cherokee from Carl Miller, and I wouldn’t have gone anywhere else. He is a great great salesmen and unbelievably helpful. Carl Took his time and at no point did I feel any sort of pressure. I came back a couple day later after comparing the given options to other dealerships and used cars and finalized everything quickly and comprehensively. Even if your not sure and just are browsing the market, go see Carl M. He understands the mechanics behind the car and won’t just read the sticker to you.

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Facebook Feb 28, 2024

I recently purchased a Ram at Friendly DCJ...I highly recommend them!!! Carl Miller very witty, knowledgeable, great salesmen to work with

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Google Feb 27, 2024

Ryan Girgis super friendly helpful we really appreciate all the help he did I would recommend him to all my friends and family

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Google Feb 24, 2024

Kyle was awesome! He made my first experience with a dealership an absolute delight! From start to finish I felt like he had my best interests in mind, and really heard what I had to say. He went the extra mile to make sure my needs were met. Very personable too; give that man a raise!

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Google Feb 24, 2024

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Google Feb 20, 2024

A very nice experience with Jen Maier. She was understanding of what I needed and was very helpful. I would suggest my friends and family to do business with her.

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Google Feb 20, 2024

I bought a 2022 KIA Niro EV EX Jen worked with me and she was great! No pressure and giving you all the information you need to make for a great car purchasing experience. Thank you!!

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Google Feb 19, 2024

Fast friendly service

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DealerRater Feb 19, 2024

Loved the Fast friendly service, drove out with my new vehicle same day. Repeat customer

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Google Feb 14, 2024

Cassidy Case did a great job helping us order our 2024 392 Wrangler. We were unable to place an order in Florida where we live, so when we came north for the summer we contacted Friendly Dodge and they said "no problem, come on up". We placed the order in August and Cassidy kept us up to date on the progress of our jeep. With the help of everyone at Friendly Dodge, our jeep was delivered to us in Florida in January. We couldn't be happier with Cassidy our salesman and the whole team at Friendly Dodge.

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DealerRater Feb 13, 2024

Jason was very helpful with the purchase of my truck. He was very knowledgeable, professional and great to work with.

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Facebook Feb 11, 2024

I would highly recommend buying a car from Friendly’s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isn’t brave enough to make a decision says!! THANK YOU RODNEY!!

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Google Feb 11, 2024

I would highly recommend buying a car from Friendly’s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isn’t brave enough to make a decision says!!

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DealerRater Feb 10, 2024

I would highly recommend buying a car from Friendly’s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isn’t brave enough to make a decision says!!

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Google Feb 6, 2024

You’re great

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Google Feb 6, 2024

Ryan Girgis Your the best salesman I’ve ever had . Thank you for the thorough work you’ve done for me. You really went above and beyond to deliver the ultimate experience. I will only deal with Ryan moving forward. He really helped me accomplish an impossible situation. Thank you Ryan, Liz,Rod, and the entire Friendly group!

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Google Feb 2, 2024

Rodney was very helpful and was always available when I had questions. Thank you Rodney

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Google Feb 1, 2024

I was looking to trade my vehicle in and many many people suggested Friendly’s in Penn Yan. I was hesitant as I have only ever worked with one dealership but decided to take the chance. We worked with Cassidy and he was great. I found a vehicle I wanted, unfortunately the Hamilton dealership was showing it the same day we were supposed to go look at it. Meanwhile he worked to try to get me in something within my price range and what I wanted. Luckily the original vehicle I wanted did not sell, he contacted me immediately to ...

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Google Feb 1, 2024

Had a great experience at Friendly's in Penn Yan! Cassidy was my salesman and he did an excellent job helping with everything! We had some snowy weather and we were able to get 90% of the paperwork together over the phone! There were a couple of other people at the dealership that helped as well, I feel bad I can't remember their names. Overall it was stress free and it was certainly a "Friendly" experience!!! Mark

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Google Jan 31, 2024

Just purchased our 3rd vehicle from this dealership. Every experience has been fantastic. Carl Miller is the best! So helpful, knowledgeable, easy & fun to work with! We will definitely be back for future purchases.

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Google Jan 31, 2024

Recently bought a Ram 2500 from here and the process was so simple and easy. The staff were excellent to work with and very Friendly, living up to the name. David was great to work with and took care of anything I needed and then some! Highly recommend this dealership for your next vehicle purchase!

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Google Jan 23, 2024

Dave Dunn helped us immensely with searching for a vehicle. He is friendly and kind.

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Google Jan 23, 2024

Dave Dunn helped us find exactly what we were looking for and made the experience as smooth as possible. 10/10 recommend!

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Google Jan 21, 2024

I had Jen and she walked my through everything I needed and wanted to know. She is really nice and put up with my dad and his jokes. She was patient and listened to everything we said. I highly recommend her. She is a lovely person and I hope more people get her because she is the best.

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Google Jan 5, 2024

Carl Miller was amazing in getting me into a new car. This was the best experience I have ever had at any car dealership. Thank you Carl for making it so easy!

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Google Jan 4, 2024

Jenn was Absolutely amazing!! I came in with a vehicle in mind,but it had sold. Jenn understood exactly what I was looking for and worked her magic!! She found one for me and had it brought to the lot. It is Sooo dang beautiful!! She made me a Jeep girl for life..Thank you,thank you Jenn!! You made me feel so comfortable and I'm telling Everyone!!! My Car sales girl forever!! 10⭐Great service from the minute I walked thru the door😀 Thanks Jenn Maier!!!

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DealerRater Jan 3, 2024

Excellent customer service. Approachable staff. Very helpful. Will answer any questions! Very good trade in values. Pays well to be a repeat customer!

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Google Jan 1, 2024

Couldn't ask for a better place to buy a vehicle no hassle in and out

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Google Dec 30, 2023

My buying process was very easy and quick. Dave Dunn was amazing from start to finish. I left in my 2023 Jeep Wrangler in record time! I would highly recommend Dave as a salesman. All the staff I have encountered have been wonderful.

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DealerRater Dec 30, 2023

From my sales rep, Dave Dunn to the shop staff AMAZING dealership! Their determination to a customer's satisfaction is top notch! I purchased a 2023 Jepp Wrangler and the entire process was painless and quick! Highly recommended this dealership!

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Google Dec 10, 2023

Jen at Friendly jeep is amazing. Very helpful and very nice. Go see Jen Maier at friendly jeep dodge in Penn yan

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DealerRater Dec 6, 2023

Knowledgeable, polite, efficient, very good experience. Jennifer Maier is a joy to work with. Very satisfied

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DealerRater Dec 2, 2023

My brother bought a new truck from Rodney two years ago and I was happy with how good Rodney was. So I went back and bought a truck through him again!!

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DealerRater Dec 1, 2023

Awesome experience at this dealership. Ryan girgis hooked me up with an awesome truck! Awesome dude and goes above and beyond for you. Also heather explained everything well on the finance end of things.

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DealerRater Dec 1, 2023

Great place lots to choose from.nice and friendly people.great atmosphere. Ryan's Girgis went above and beyond in my book to find the truck I wanted. Thank you

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Google Nov 30, 2023

Justin Johnson, Appreciate all the help with getting us into the perfect vehicle! Excellent customer service. 💯 Recommended

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Google Nov 29, 2023

Great place to buy vehicles we have been customers of theirs for a long time. Great people to deal with . Go in Talk to Rodney Cole he is the best sales person he will take the best care of you 😊

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Google Nov 29, 2023

Friendly in Penn Yan truly lives up to its name! From the moment you walk into the showroom, you are greeted by warm people. This location is definitely worth the drive. Kyle did an amazing job showing me the vehicle I ultimately purchased. Anthony also is a “friendly” part of this dealership. He came out of his office and engaged in normal conversation. I strongly recommend Friendly’s to anyone looking to buy a vehicle without feeling ignored or pressured into a “deal”. I wish I could give them 6 Stars. Many thanks to Kyle and the Friendly’s team!!!!

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Google Nov 28, 2023

Had good service today at friendly very nice people and a thanks to jen

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DealerRater Nov 27, 2023

Total service and satisfaction. I have worked with Bryan for many years and he is not just the Owner/Manager he treats you with concern you will be satisfied. 'His sales people are awesome.

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Google Nov 26, 2023

Just like the name says! A great friendly experience!

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Google Nov 26, 2023

We love friendlys! My husband just bought his second truck from them! Highly recommended!

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Facebook Nov 25, 2023

Had a great experience at Friendly DCJ in PY with Justin Johnson. Great salesman, knowledgeable and felt like dealing with a friend. Super friendly and professional…. Best truck buying experience by far ! Thank you Justin Billy F flxcleaners

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Google Nov 12, 2023

Good morning, We were in the market for an Escalade Platinum ESV and Friendly Dodge had what we needed. I contacted the dealership, and a wonderful saleswoman named Jennifer Maier help us complete our out of state purchase by professionally videoing the interior, exterior, and functionality of the vehicle. We spoke briefly before we made the trip to beautiful Penn Yan, New York from Ohio to be greeted by the staff and Jennifer awaiting our arrival. The test drive, to financing, to taking delivery was quick, clean and professional. Thank you Jennifer, Heather, & Friendly Dodge for completing my vehicle ...

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Google Oct 27, 2023

Richie & Aaron were extremely helpful in the purchasing of my Telluride. I’m so very thankful for both of them.

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DealerRater Oct 26, 2023

Nice people . Good to work with. Wish you were closer to Linwood otherwise a nice experience

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Google Oct 21, 2023

We were very pleased with our experience. Justin worked hard for us and found a car we were looking for and fit our budget.

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DealerRater Oct 13, 2023

Bought a 2021 ram from Jen.she was an absolute pleasure to work with. I would recommend to work with her to anyone

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Google Oct 8, 2023

The service department saved our vacation. We had a flat tire on a Saturday at 4pm of a holiday weekend. They were able to squeeze us in and patch the tire before they closed. Highly recommend this place.

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DealerRater Oct 4, 2023

I have been to Friendly's and bought 3 vehicles and Rodney has helped me with all of my purchases. Definitely will keep coming back with any other purchases I make .

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Google Oct 1, 2023

Dave Dunn helped me get a truck and the team that was involved were friendly and did an awsome job.

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Facebook Sep 30, 2023

I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.

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Google Sep 30, 2023

I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.

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DealerRater Sep 30, 2023

I recently purchased a 2021 GMC Terrain with the assistance of Dave Dunn at Friendly Dodge in Penn Yan, NY. The entire sales experience, starting with Dave and extending to the sales management and the General Manager, was marked by professionalism and efficiency. This dealership provided me with purchasing opportunities that I couldn't find anywhere else. I strongly recommend against exploring other dealerships; make Friendly Dodge your first and only destination—you won't be disappointed.

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Google Sep 29, 2023

From start to finish Dave was incredible! He made this purchase seamless and made me feel at home even though he had plenty of other customers to take care of. My family has purchased several cars and trucks from Friendly. It just feels right.

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DealerRater Sep 25, 2023

We have purchased several vehicles from Friendly. Warm and welcoming environment. Ask for Rodney. He’s a great salesman and will help you find what you’re looking for.

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Google Sep 9, 2023

The staff was amazing at getting a broken alternator fixed in under 24 hours while we were on vacation. They made the whole process as painless as possible!

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Google Sep 9, 2023

Friendly Dodge lives up to its name. Buying a car from Friendly was easy and every part of the process was the best I have experienced in over 50 years of auto purchases in many different states. The gentleman who guided us through the process was Carl Miller. He is the most competent sales person I have dealt with in buying a car. He quickly learned our needs. Made a few suggestions about driving in this climate and showed us everything that was within our price range. Based on our online research and what Carl showed us, there was no reason ...

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Facebook Sep 6, 2023

Carl Miller helped me like a Best Friend helps their best friend! Everyone at the dealership in Penn Yan was so Friendly too. I woke up the day after picking up my car and almost felt like the whole experience was a dream! WOW!!! I am loving this car sooo much and I'll never forget the experience at Friendly Dodge. Thank you very much Carl, Heather, Liz and everyone!!!

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Google Sep 1, 2023

Absolutely amazing! Cassidy Case went above and beyond to help me! I ended up buying a brand new Rubicon and a few days later a new Mojave Gladiator! He went out of his way to locate the perfect vehicle for me! I'll definitely be back in the future! Thank you so much!

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Google Aug 31, 2023

Kyle is simply the best! They always take great care of their customers and make sure all your needs are met. Only place my family goes!

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DealerRater Aug 29, 2023

Great dealership, but the customer service received is what puts it over the top. Rodney Cole goes above and beyond! Highly recommended!

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