Customer Testimonials

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Google Jun 12, 2021

Jessica was wonderful to work with and helped us so much. Will be a customer here for a while

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Google Jun 3, 2021

Painless and easy sales experience, I had a great experience. Flew to Rochester and drove home to SC. Worth the trip!

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Cars May 27, 2021

A big thank you to Rodney Cole and Friendly’s for excellent service and for making this process quick and easy. Great job! Love my 2021 Jeep!

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Google May 16, 2021

Pretty good service the people worked very hard to help me get into my dream truck

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Google May 13, 2021

Every single person we came into contact with was friendly and helpful. We felt like our business was valued and we felt like we were listened to, treated well, and communication was transparent. Not at all like other car dealer experiences I have ever been too. We had been to a prior Jeep dealer who seemed disinterested in helping us and was even not at all attentive despite the fact that we had an appointment. Highly recommend Friendly Dodge Chrysler Jeep!

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Google May 11, 2021

Very pleasant and quick thanks dave!

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Google May 4, 2021

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Google May 3, 2021

Thank you Matt Hillyard for a wonderful buying experience. I came in knowing what I wanted and you went above and beyond to make it happen!! I am so happy! This is my second purchase from Friendly’s. I would recommend anyone to stop here first if you are looking to purchase or lease! They are great!!! Thanks again Matt!!!

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Google May 3, 2021

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Google May 1, 2021

Over 40 vehicles purchased from all over the state and even out of state. This was the best experience I have had with any of them. It took less than 2 hours to test drive vehicles and purchase one and be on the road back home. Heather McGlory was the best sales person I have ever met. Thank you so much!

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Google Apr 30, 2021

So I live in Colorado. And after months of looking, i finally found the truck i wanted! But it was in Penn Yan, NY! 🙁 At first this seemed like too big of hurdle to overcome but after talking to Rodney at Friendly Dodge, I decided to pull the trigger! The dealership picked us up from the airport in Rochester (2 hours away), even after our flight was delayed 5 hours and brought us to our hotel in Penn Yan, and provided a car for us to use for the evening and next morning! The truck was exactly what i was hoping ...

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Google Apr 28, 2021

I like the fact that Sandy Miller and John Carvajal went above and beyond to secure this Toyota Camry for me! Also all of the staff was extremely helpful and willing to work with me to get an amazing deal for this vehicle, and seeing as though I've never purchased a vehicle, they were very helpful and knowledgeable and answered my questions got this amazing vehicle on the road for me!

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Google Apr 27, 2021

We had an amazing experience with Kyle Woodard. He was very professional, organized, personable and overall a great salesman! We traded our car in and he made it a simple and easy process. Would HIGHLY recommend Friendly's and Kyle!

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Google Apr 26, 2021

They treat me and my wife good that's why we keep going back

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Google Apr 26, 2021

Outstanding customer service, knowledgeable technicians, welcoming to customers!

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Google Apr 21, 2021

Great sails team. Customer service was better than the other places I looked. All together a great experience

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Google Apr 20, 2021

They get me in and out and even washed my truck after service. Helped me get my android auto installed. They are miles ahead of everyone else.

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Cars Apr 14, 2021

Went to look at a used truck on an Saturday and drove it home the same day. Thanks Carl Miller and everyone else that made it happen.

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Google Apr 13, 2021

Have bought several trucks over the years and none came easier than buying this one. Dealt with heather and she was great. She made everything extremely easy and stress free! Highly recommend anyone in the market to go to friendly dodge and deal with her. Entire process took about two hours and drove the truck gone that day!

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Google Apr 6, 2021

Matt Hillyard was AMAZING. Sincerely the BEST car buying experience I have ever had, (and I’ve had ALOT) Matt gave us a fair deal right off the bat, no haggling back and forth over pennies. He is extremely knowledgeable, showed us everything about out new Gladiator and answered all of our questions. We never felt rushed or pressured Definitely salesman of the year 🏆🎉

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Google Apr 4, 2021

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Google Apr 3, 2021

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Google Apr 3, 2021

Heather at Friendly Dodge Chrysler Jeep is phenomenal!! Highly recommend going to her if you are looking to buy a new vehicle!! She was extremely busy the day we were there yet she made us feel like we were her number one priority. She knows customer service. After our purchase she took us around and introduced us to the service staff. Pricing was better than any other dealership we looked at. Thank you Friendly Dodge Chrysler Jeep and thank you Heather for getting us into the vehicle we have been wanting for a long time!!

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DealerRater Apr 1, 2021

Carl Miller wears a superhero cape! He answered the call and got me the deal and the truck!!! He really should be hosting a morning radio show with pipes like his, but I’m glad he’s not. My dream came true when I went home in my new truck, thanks to Carl!

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Cars Apr 1, 2021

Carl Miller answered my cry for help. He knows vehicles, especially the truck that I was looking for and sold me the best one. I feel that I received a stellar deal and better service. He likes long walks around the car lot and has a great sense of humor.

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Cars Mar 31, 2021

My salesman Carl Miller went above and beyond to make my vehicle purchase easy. It was worth the 2 hour drive from Buffalo. I highly recommend him if you are looking for a new or used vehicle.

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Google Mar 29, 2021

My husband and I both swapped vehicles this past weekend. We have been doing business with Friendly DCJR for several years and always have good experiences, and this time was no different. Sales people are not pushy, and everyone works hard to get us the best deals and financing. Sales, Finance, Parts & Service - everyone is helpful and FRIENDLY. We are very happy long-term customers.

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DealerRater Mar 29, 2021

Outstanding service by Dan and the Friendly Jeep staff! From our first website search and phone call to driving away, we are happy customers!! This was our first time stopping at Friendly but it won’t be the last! The team was wonderful to work with. We highly recommend stopping by Friendly Jeep!

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Google Mar 29, 2021

I've purchased multiple vehicles from Friendly DCJR and am always satisfied with their service and sales. I've always been treated very well by Rodney Cole and go to him exclusively for all my purchases. He's helpful and gets me in the vehicle that is meant for me. Would highly recommend seeing him for your next purchase!

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Google Mar 29, 2021

Dan and the rest of the Friendly Jeep dealership were simply outstanding to work with!! From navigating their website and our first phone contact to driving away in our new Jeep, our car buying experience was fantastic! We’re extremely happy customers and highly recommended Friendly in Penn Yan!

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Google Mar 23, 2021

Matthew Hillyard is a great salesman. He found me the exact vehicle I was looking for and made the transaction very simple.

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Google Mar 22, 2021

Great buying experience. Carl was helpful and attentive, really no hassle and meeting my needs. Will definitely return and be a repeat customer. Best prices in the area as well.

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Cars Mar 22, 2021

Had a very wonderful experience with this dealership and Carl Miller who was awesome in getting what I wanted. I love my brand new ride. I highly recommend this dealership to anyone that wants a new or used vehicle.

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Google Mar 17, 2021

A happy first time customer of Friendly Dodge! Was in the market for a new vehicle and reached out online to inquire about a vehicle online. Carl Miller was an awesome salesperson. From the initial communication to the day after I drove it home and him checking in to make sure everything was great with the vehicle. There was no pressure to buy, I was given a fair trade in on my old vehicle and he took the time to show the new features on the vehicle. I highly recommend Friendly Dodge and Carl Miller if you are in the ...

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Google Mar 16, 2021

Carl Miller is the best!! Got right back to me on Wednesday, set me up with my Ram 1500 by Friday and did it all before the crazy kangaroo invaded Penn Yan!!!!

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Cars Mar 16, 2021

no pressure,gave me the value i wanted on my trade,and drove home that same day.Everybody was friendly and very profesional.Carl miller was my contact person,and couldnt ask for a nicer guy.LEFT SOME ITEMS IN MY TRADE,AND CARL OFFERED TO MAIL THEM TO ME

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Google Mar 14, 2021

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Google Mar 13, 2021

Betsy in service is great. Got me right in and out for service.

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Google Mar 13, 2021

Really happy with the car buying experience at Friendly Dodge! They did everything they could to make the deal work with my trade in and found me the car I wanted. The salesman Dave Dunn made everything quick and easy and has guaranteed himself a repeat customer. Couldn’t recommend this dealership enough.

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Cars Mar 10, 2021

Great place to deal with. Carl Miller is truly the best. He got me into another Grand Cherokee and the process was such a breeze.

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Cars Mar 7, 2021

Had been to two other dealerships...Called Friendly on a whim and spoke to Carl Miller...Went to Friendly the following day as Carl had told me they had the Jeep Gladiator Sport in the color Snazzberry on their sister lot...We were there on Feb.26th and the $1500 Jeep rebate expired on Feb 28th...Friendly went and got the jeep I wanted that evening and had running boards on it as well as the spray in bedliner and undercoating done for me to pick up at 3 P.M. on Sat. Feb. 27th which enabled me to still get the $1500 ...

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Google Mar 3, 2021

Friendly place there so nice

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Google Feb 27, 2021

This was the best car buying experience I’ve had . I saw it on the internet ,inquired about it and Carl Miller got right back to me , set me up with the car and the best financing that was on Thursday. The next day I was driving it home and I couldn’t be happier

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Google Feb 22, 2021

Aaron Duncanson was awesome to work with! Very good experience with this dealership. Thank you!

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DealerRater Feb 22, 2021

My sales associate Dan went above and beyond, to listen to what I was looking for. He took the time to search the the exact jeep.

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Google Feb 20, 2021

Just bought a Durango from Matt H., great place great people, very knowledgeable. If you're looking for a new/used vehicle this is the place!!

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Google Feb 19, 2021

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Google Feb 18, 2021

Wife got a 2018 Grand Cherokee Limited !!

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Google Feb 17, 2021

My family has been getting cars from here for as long as I remember, and Finally my day came for me to get my own! So, of course, the best unbiological uncle I could ask for, Carl Miller hooked me up with an amazing and fabulous beast of a car, 2015 Jeep Grand Cherokee Outlander, and I couldn’t be more grateful! Thanks Uncle Carl! Love ya!

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Google Feb 14, 2021

My husband just bought his new truck here, & is raving about Carl Miller, & the truck itself. He says he feels like he was treated just like family.

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Cars Feb 11, 2021

Always a great buying experience at Friendly Dodge! Carl Miller and the guys are all wonderful and take great care of me when I am there. They are knowledgeable and helpful.

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Cars Feb 3, 2021

My husband and I were looking to trade our RAM 1500 in for a new 2500. Spent a lot of time online shopping. We ended up expanding our search radius to 400 miles from home and Friendly came up with our particular model and trim level we wanted. Contacted the dealership...asked if they would be willing to deliver to us......Not only did they deliver to our home they delivered it on a SUNDAY......Carl Miller the dealership internet manager went above and beyond all expectations of any card dealership we have ever done business with...with out a doubt we will ...

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Google Feb 2, 2021

I was told by the dealership I originally purchased my van from 2 year ago that I needed around $800 worth of repairs done. When they never called me back after several weeks of waiting on a part to come in, I decided to take it to Friendly Dodge in Penn Yan. I am SO happy that I did! Betsy in the service department is simply the best. I didn't need half the work done the other dealer told me. She looked into my warranties, was thorough and so knowledgeable. I truly felt they care about their customers. Thank you, Betsy! ...

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Google Jan 31, 2021

Got a good deal on a truck.😃

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Google Jan 29, 2021

I have bought cars from other local dealerships and never had a good experience. That all changed with Friendly Dodge and Carl Miller great knowledge of the Ram 1500, awesome customer service, very personable even walked me to the service department. You now have customer for life

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Google Jan 22, 2021

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Google Jan 11, 2021

First time buying from Friendly. Had a great and smooth process. Staff was super friendly and helpful.

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Google Jan 7, 2021

We have dealt with Friendly Dodge for the last 6 years with all of our car purchases. We have always had a pleasant experience with the staff at Friendly Dodge. Our sales rep Carl Miller has always gotten us what we are looking for every time we give him a call. I would recommend anyone to them for fast friendly service.

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Cars Jan 6, 2021

We were in the market for a new vehicle during this abnormal time. We found the Ram pickup we were looking for on the website for Friendly Dodge Chrysler Jeep Ram. Having never heard let alone seen the dealership as we live out of the area, we were initially a bit hesitant. However, after reaching out and having correspondence with Carl Miller we ultimately made the long trip and purchased a new Ram 1500 Limited. I cannot emphasize and thank enough Friendly Dodge Chrysler Jeep Ram, especially Carl Miller for his commitment to our positive buying experience and exceeding our expectations.

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Cars Dec 23, 2020

Betsy new what the problem was when I called! What a relief!!!! The other dealership in Boyertown Pa had the truck and told me there was nothing wrong, even when perform service message Kept coming up didn't know what that meant

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Cars Dec 23, 2020

Everything went very smooth and as expected. Always a pleasure doing business with Friendly! Will continue to do business here for sure!

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Cars Dec 23, 2020

Quick easy transactions, very efficient with all steps of the process. Vehicle I chose was ready and waiting and all the small details and questions answered by my sales person Matt. I will continue to do business here because of him and Betsy in service.

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Cars Dec 22, 2020

The price of your oil change and the friendly service. This is your service department only not to impressed with the sales which is why I bought my 19 Ram elsewhere.

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Cars Dec 20, 2020

They got me in and out quickly. The service team was very friendly and pleasant to work with. I Will continue to go there.

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Cars Dec 19, 2020

I liked that I went in for an oil change and they noticed a nail in my tire sidewall and fixed it immediately. Parts department well stocked and prepared for customers needs.

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Cars Dec 15, 2020

Betsy in service is amazing! Quick and successful service to my modified wrangler! I will be going back again for my service needs!

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Google Dec 9, 2020

Yes highly agree

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Cars Dec 6, 2020

Friendly and informative. This is our 7th jeep from Friendly's and will not be our last. Personnel attitude and knowledge make the difference.

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Cars Dec 6, 2020

My sales representative was prepared, thorough and made the experience as easy as possible. I’m pregnant and didn’t want to spend a lot of time in the dealership so Matt had everything prepared for me. Matt and Bryan were both great to work with.

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DealerRater Dec 5, 2020

Awesome place and people Rodney my sales person was awesome went in and told him what I was looking for he took no time at all to get my what I wanted. Rodney is every Knowledgeable in the In the commercial field. Anthony the Finance guy was awesome as always have delt with him several times and is always working hard to get people the help they need.

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Cars Dec 5, 2020

Just all around good people and place. Rodney was a awesome sales person and would definitely deal with him again. Anthony the finance guy is always a good guy have dealt with him on other occasions and he trys everything he can to help u get what u want

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Google Dec 4, 2020

Did a lot of talking with Carl Miller over the phone what a great person helped us with everything. Then we took all the kids with us to look at the truck and went for a test drive. Let's just say we brought home a truck that day a big thanks to Carl and all the people at friendly Dodge.

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Cars Dec 3, 2020

I liked how Rodney found the vehicle we wanted and was able to work with us to get into it.

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Cars Dec 2, 2020

Great service again and done right and quick in and out and I’m very happy with how everything was handled and how I was treated .

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Google Dec 1, 2020

Great customer service and from Matthew Hillyard. Would recommend.

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DealerRater Dec 1, 2020

awesome customer service. Marissa and the sales manager were awesome. they had everything ready when I got there. they were so friendly. I would definitely recommend them !

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Google Nov 29, 2020

Carl Miller was great to deal with. With my limited time he had the deal all set up, I pulled in they inspected my trade and everyone was in agreement. They paperwork I had sent in was processed and ready for me to sign. I was in and out in a timely manner. This is the 3rd truck I have purchased from Carl Miller and he will always get a call when I am looking for a new truck.

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Cars Nov 29, 2020

Always love looking at new inventory..while car is being repaired. Clean, friendly,have been going there 20yrs .its always a pleasure doing business there.

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Google Nov 26, 2020

Just Purchased a Dodge Charger from Penn Yan Friendly dodge. This was the best car buying experience I have ever had. When I got there everything was ready, the car was pristine, and Marissa and the Sales manager were absolutely great! Friendly and fast service.

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Cars Nov 25, 2020

Heather Mcglory is a great asset to friendlys, she went above and beyond to find us a 2500 Ram that fit our wants and needs. A big thank you to friendlys as this is our 3rd vehicle from them. We will definitely go back.

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Cars Nov 25, 2020

Heather McGlory was very helpful and went out of her way for me. Suggested something I hadn’t even thought about just to make it easier for me

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Google Nov 24, 2020

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Google Nov 24, 2020

Had an awesome experience buying a car here. Spoke with Carl Miller via email, text and phone for about a week taking care of all the details. Only problem was I was in NYC and the dealership was a 5 hour drive. They offered to deliver the car for me but the wife and I figured we'd use the day away from the kids. We flew into Rochester the night before and they sent a car to come pick us up and bring us to the dealership. In and out in about 1.5 hours to start the drive home. Excellent service. ...

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Cars Nov 24, 2020

Had an awesome experience buying a car here. Spoke with Carl Miller via email, text and phone for about a week taking care of all the details. Only problem was I was in NYC and the dealership was a 5 hour drive. They offered to deliver the car for me but the wife and I figured we'd use the day away from the kids. We flew into Rochester the night before and they sent a car to come pick us up and bring us to the dealership. In and out in about 1.5 hours to start the drive home. Excellent service. ...

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DealerRater Nov 21, 2020

On Friday, we took my boyfriend truck up for a NYS inspection and some warranty work. We went into the sales side to just see what the trade in value was on my 2015 Jeep Grand Cherokee, never actually thinking it was the time for a new Jeep. The RELAXED atmosphere was so refreshing. I never one felt pressure to actually make the deal on a 2021 Jeep Grand Cherokee. My biggest goal was to have my payment not change very much. They made it happen! I went back on Wednesday, and was there for maybe an hour signing papers and getting ...

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Cars Nov 20, 2020

Prompt service and I enjoy working with Betsie. She is very knowledgeable and personable. I moved my business to Friendly because I had worked with Betsie at her previous dealership.

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Google Nov 19, 2020

I am from out of town, found out about Friendly Dodge Chrysler Jeep online. While I was initially hesitant due to the distance to the dealership, the service I got from Carl Miller and the friendliness of numerous staff at the dealership made my buying experience all I would have hoped. Thank you to all who helped me purchase and pick up my Truck!

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Google Nov 19, 2020

The thing I liked most about my experience is that the sales people are knowledgeable and friendly. They don't pressure you into buying anything unless you decide it works for your budget. They truly listen to your needs/ wants.

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Cars Nov 17, 2020

It is a joy to deal with Friendly CJDR. Great Comfort, Excellent Spaghetti. The Knowledge of all produt lines and coninually improved features is a testament to the passion the entire staff has for an excellent lineup of vehicles.

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Cars Nov 12, 2020

From the salesman to the fella that help me with my loan they all were very friendly and made you feel comfortable.

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Cars Nov 11, 2020

Dave as always goes above and beyond to make the buying experience as painless as possible. From finding the exact spec we wanted to arranging special delivery beyond his normal working hours. Business manager didn't try to bully or BS us into packages or warranties we didn't need or want. While this one will be in our driveway for quite some time, when it's time for the next one, we'll be back.

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Cars Nov 5, 2020

Staff was very helpful with my purchase very nice people to deal with. Could not ask for a better experience name of dealership sure fits them well

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Google Nov 1, 2020

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Cars Oct 29, 2020

Friendly people, great service and great people to deal with. Take time to answer questions and get what you need.

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Cars Oct 27, 2020

The dealership has turned out to be a pretty much "no frills" type of dealership. Just enough comfort without being "gushy".

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Cars Oct 25, 2020

Mike in service was extremely helpful! Everyone was friendly,answered all questions, the facilities were clean, we traveled 2 hours for an oil change because we trust them.

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Google Oct 24, 2020

We travel 2 hours to get our truck serviced here, the only place we trust, they have the friendliest, most helpful staff. Mike in service is the best!

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Google Oct 23, 2020

I have bought several vehicles from Friendly and highly recommend for all your sales and service needs.

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Cars Oct 23, 2020

It was fast and the employees were friendly. Didn't notify me of loaner service however and didn't tell me how long the service would take, but it was quick.

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Cars Oct 21, 2020

Everyone was very helpful, knowledgeable, and friendly. Rodney had everything ready for me. The whole buying experience was super easy!


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