Customer Testimonials
Matthew from Penn Yan - great salesman recommend shopping here.
Very happy with the experience at friendly dodge and David Dunn!!
We bought a Wrangler from Carl on 12/14/24 and had a great time that day. Best experience buying a new car i ever had and this is the 7th new vehicle I have bought. Carl went the extra the mile and was a delight to work with. Highly recommended!!!
Great buying experience! 5 stars!
Zack dow my salesman was top notch great guy and helped me get into my new truck. Great dealership to deal with
I recently bought a car from Friendly Chrysler Dodge Jeep Ram from the Penn Yan, NY Location and had an excellent experience. Kyle Woodard was incredibly patient with me, answering all my questions and making the process smooth. The truck is perfect, exactly what I wanted. Highly recommend The Friendly Auto Group and Kyle for a great car-buying experience!
I had my car serviced today. They got me in and out super fast. Everyone is professional, efficient, FRIENDLY, and prices are the best around !
Just purchased our first pre-owned 2023 RAM 1500 from Friendly (Penn Yan). Matt Ward's (our sales rep.) knowledge of the RAM trucks is exemplary. After shopping around daily for the last 3-4 weeks, and just missing out on 3 other vehicles, we kept coming back to Friendly because of this young man. Just a pleasurable experience all around!
I just bought a Jeep Wrangler 392 of Carl Miller at Friendly Dodge Jeep. 100% satisfied with my interactions with Carl and the whole experience. I will highly recommend to anyone looking to purchase a vehicle.
Purchased my car back in August couldnāt be more happy with it. It was my very first new car and Jayson Roy made it super easy to make the decision, I was really happy how easy the process was, couldnāt ask for a better experience because it was the best experience there is, I tired other places and just couldnāt find that feeling. But when I made the decision to go through with friendly it was 100% worth it
I came into Friendlyās and Matt was extremely helpful. Matt greeted me with respect and took his time to explain and answer all of my questions. I HIGHLY recommend coming to Friendlys and asking for Matt !!
I'm beyond thrilled with my experience at this dealership! Cassidy, the salesman, was absolutely fantastic. He worked closely with me to find a solution despite my poor credit. What impressed me most was his willingness to educate me on how to improve my credit score and reduce my principal. His expertise and genuine interest in my financial well-being made all the difference. I'm grateful for the exceptional service and look forward to returning for future needs
Hands down the BEST dealership you can work with. David in sales goes above and beyond what is expected of him, even way after the sale of new or used. Don't mess around at other dealers, enjoy the beautiful drive and ask for Dave!
Thank you so much to both Eric and Matt!! We came in looking to purchase an older model SUV. Eric showed us a few options for a 2024 Jeep Compass. We are now proud the owners of a new black Jeep Compass.. my favorite car color!! Everything was filled in and put through quickly and efficiently. I recommend Friendly of Geneva to anyone looking for a new vehicle!
Dave Dunn's customer service is top notch! Dave went well above and beyond to help me out and answer any and all questions even at 8 pm on a Sunday! True professionalism from Dave and Heather from finance. You guys definitely have my business, hands down. I truly thank you.
Kenny the service manager went above and beyond again, as he always does!! I needed maintenance on my vehicle and I had to be to work in penn yan at 8:30 am. I didn't have a ride to work from the dealership or a way to get back to pick up my vehicle. Kenny dropped me off at work, and had my vehicle dropped off to my work place before I was done working for the day!! Customer service at it's finest!! Thanks again Kenny!!
You guys are the BEST!!! My time there is always enjoyable and fun! I've been on a roll this month and I appreciate you guys putting up with my shenanigans, especially Cassidy! š¤šš©µ
Friendly Dodge is exactly who they say they are. So friendly!! Their customer service is top notch! The service department went above and beyond to ensure that our car was 100% fixed and safe for us to drive home to Michigan after our car had broken down in NY They helped to make a very stressful experience not so bad! We will forever be thankful!
My experience as a first time buyer was great. They were very helpful and did everything with a smile and explanation. Dave Dunn was fantastic thought the whole process and got us in and out very timely manner!
Just wanted to share our experience that we had at Friendly Chrysler Dodge of Penn Yan. We were looking for a pre owned 3500 dually to tow our camper and were alerted by Sandy at the dealership that they had just taken one in on trade. We went out to take a look and worked with Cassidy through the process and the whole time it seemed like we had known him for a long time. He was very genuine and sincere thru out the entire process and that's coming from someone who hates the car buying process. When we went ...
Amazing service! We had an amazing buying experience w Chad. Heather the finance manager was amazing as well. She made to whole purchase fast and smooth. We will be back. Ty
My husband and myself have been casually looking to upgrade our late model Ram 3500 diesel dually for a newer model. A customer of my husbandās recommended Friendly Dodge. We found a truck at Friendly that we liked. From the time we pulled into the lot and were greeted and brought to our Salesperson Cassidy to when we signed the papers and walked out with our new to us truck. The process was smooth, easy and most importantly not pressured. As we were told they are between 2 cornfields. It was worth the drive (almost 2 hours each way) and when the ...
We got a brand new Ram 2500. One the best experiences we have had buying a car!
We purchased a used vehicle from Kyle Woodard at friendly. He was very attentive and helpful in.gettimg.us into the perfect vehicle for our needs at a reasonable price.
Ryan was a great in assisting with the purchase of our new 2019 gmc terrain. Definitely will recommend Friendly's to friends and family looking to purchase or upgrade their vehicle
Recently purchased from Dave Dunn @ Friendly and was very pleased. He thoroughly answered all our questions and quickly took care of us. Everyone we interacted with was pleasant and we never felt like we were being pushed around one way or the other. Would definitely recommend checking them out š
We had a wonderful experience all around! Entire staff was friendly as the name implies and were there to help us find a vehicle perfect for our wants/needs. Dave Dunn was exceptionally helpful during the sale and continued his strong customer service as he helped us with some of our post-purchase questions as well. 10/10 would recommend!
We are very happy with the sales experience with Matther W. He was very knowledgeable about the vehicle and all the technology involved. We would definitely refer others to go see him to purchase a vehicle! Thank you Matt for a good buying experience!
Thanks to Matt, both my husband and myself were able to get into some new vehicles! Heās super friendly, goes the extra mile to make sure youāre comfortable even while you wait. My favorite part is he is not pushy like other dealerships weāve been to before! The specific place is neat and clean! Overall great experience!
I've bought my last 3 vehicles at Friendly Dodge Chrysler Jeep and I have Delt with Carl Miller on the last 2.
I was very happy with my service today. No one likes to pay for expensive repairs but the whole process was smooth, was done in a timely manner even though I waited for it to be done and needed servicing. Even got her washed before it was returned to me and Samantha is a pleasure! The real joy is the way she ran after service though
Kyle was professional and was able to guide us through the car buying process with knowledge and expertise.
First time customer of Friendly DCJ and I was impressed! I had no intention of car shopping that day, I drove by and noticed they had the EXACT vehicle I was looking for (Jeep GC Trailhawk). Within a few hours I was on my home with my new Jeep! Matthew Ward made the process so easy. I will be a return customer for sure!
Ryan G. Is very good at his job. He has always helped us greatly and usually gets us in the vehicle we want. He goes above and beyond. Also the service and the people are always friendly and joyful. Thanks Ryan
My salesman Ryan was a huge help with my whole buying process. I live 7 hours away, and he made it so easy to get in and out so we could get back on the road. Overall great experience, and I would buy a vehicle from there again!
I have purchased several vehicles from Friendly Dodge (and the Friendly Ford store) for both business and personal needs. The last two purchases were with Cassidy (after our previous person retired). He was excellent with handling our requests. Patient, and responsive. Follows up just the right amount, without being pushy. Bryan has also been a huge help in the unique purchase situations I have had over the years. Friendly dealerships are my go to for business and personal vehicles. I highly recommend them.
Jen made our experience amazing! She was very helpful and made everything go smoothly. Thank you, we will be returning for our next vehicle!
Jennifer Maier was one of the best sales consultants i have worked with got me all i could get out of my trade and all the rebates I could get great worker. Thank for all your help Tony Little
Fast friendly good service excellent sales good friendly environment highly recommend awesome service really good salesman
I had the pleasure of purchasing my 2020 F-150 at Friendly with the help from Matt. Matt was extremely helpful, patient, understanding and knowledgeable. Matt went out of his way to make sure I was getting a great truck within my budget. I highly recommend purchasing a vehicle from Friendly
Brent was awesome. Thank you.
Carl Miller made it extremely easy. No pressure sales, a real car guy! Friendly is a great place to purchase a vehicle, start to finish, even got me locked into an extended dodge/mopar warranty (yes at a cost), but awesome price!! Would definitely do business with again.
Having to deal with the extended warranty can be a hassle, but Cameron and the guys stayed on top of things. They made certain I had my Jeep back in time to take my vacation. The mechanic working on it came in early to make sure it was done. Great experience!
Friendly was a great help in finding me my new truck, thanks to Dave Dunn. I will be back for another vehicle in time of course. Everyone was very friendly and helpful. Thank you for me new ride.
I have always purchased my vehicle's from Friendly Dodge in Penn Yan NY, this time I purchached a Dodge Durango and used Carl Miller as my salesman. He was Great!!! I would hightly recommend him to anyone that is looking for a vehicle.
A better experience than alot of dealerships around here.
Carl Miller was the best!! Went out of his way to make sure i was happy!. I love my new Jeepā”
The experience was friendly (no pun intended). I would highly recommend anyone to visit the dealership. Carl and the other members of the team are genuine when they want you to receive the best experience possible. Stop in when you get a moment, and you will see the difference.
Dave Dunn was a great salesman to work with. Very helpful and professional
Very friendly, efficient and helpful. It was a pleasure purchasing my SUV from them.
My experience at this Friendly dodge was amazing. The people are so friendly. This was my first car purchase everything ran so smooth. I must give a big shout out to Ryan Girgis. He went up over and beyond for me. He made this such a smooth transaction. He has been there for me every bit of the way making sure everything was going as it should. He stayed in contact with me every bit of the way. When the first suv I wanted was unavailable he helped track down a new one I fell even more in love with ...
The entire experience was great! Jennifer was awesome to work with. With my busy schedule, she was flexible and responsive via text messaging. I traveled 5hrs to purchase my Ram 1500. Well worth the drive. Thanks so much!
I just purchased a 2023 Chevy Silverado zr2 from Carl Miller and I have to say this was the best experience I have ever had buying a vehicle. I am 3 hours away from the dealership and Carl went above and beyond to make sure everything from the vehicle to any information I needed was perfect! When I arrived at the dealership I was happily greeted right at the door and brought to Carl to get the deal done. I was also met by Sandy who was an absolute sweetheart and knew me from a few emails we exchanged and made it ...
Jennifer was fantastic to work with. We came all the way from North Carolina to buy something unique. The process was transparent and fast. Enjoying our new jeep every day!
Ryan Girgis was our salesman and he goes above and beyond for his customers!!! Thank you so much for helping me find the perfect truck for me! If your looking Ryan is the perfect salesman, definitely met all my needs. Thank you again!!! Tim and Teresa Soporowski
My husband and I purchased a Jeep Wrangler 4xe from Friendly Dodge Chrysler Jeep RAM. It was one of the best experiences working with Dave Dunn, he it made it simple and extremely easy. I would highly recommend checking the dealership as well as Dave if youāre in the market.
Jason Roy is by far the best one to deal with he was able to get me into something more affordable he went above and beyond to make sure I got something that works in my budget thanks again for all you did
Cassidy made my lease buy out process very easy.
It was an extremely easy process in buying a vehicle here. From the sales consultant to the finance department. Everything went smoothly. Ryan Dailey went above and beyond to get me exactly what I was looking for at the price I wanted. I highly recommend working with him! If youāre ever in the market for a vehicle you wonāt be disappointed. Iāll definitely be buying my next vehicle from them.
My husband and I decided to trade in our old car to upgrade to a bigger car . I called up and Cassidy Case answered the call . I was looking to test drive a used Nissan Pathfinder I saw on there web , unfortunately that car had just been sold however Cassidy found another one at one of the other friendly dealerships. The car was brought down to Penn Yan for me to test drive . Cassidy was so friendly and great . We love the car and sat down with him and the buying process was so quick and easy . I also should ...
Wonderful sales person Jennifer Maier. Very nice and helpful would by again from her.
Jen Maier was great . Resolved all our concerns answered all our questions. Highly recommend
I purchased a 2018 Jeep Compass from Friendly in March of this year, and was very happy with ease of purchasing my vehicle from initial inquiries, to test driving, to taking the vehicle home. My sales rep Kyle was a great point of contact to have in the process of purchasing my vehicle. Issues arose a few months after my purchase, when my vehicle failed to start and I elected to take my vehicle back to the dealership for repairs. The service department at this dealership, however, is both attentive, informative, and professional in answering questions and concerns with the process ...
Just bought my second consecutive car from these guys. Process was painless thanks to sales consultant Jason Roy!, we found our way to a reasonable deal, they had exactly the car I was looking for both times, they gave me a reasonable amount for my trade in. Sandy Miller was a sweetheart, all in all a great experience and Iāll most likely be back when Iām in the market again. Thanks guys.
I had the chance to meet with Dave Dunn and talk with him about my situation and he got pointed in the right direction and got myself a new lease! Never done before and he was extremely helpful. Highly recommended!
Cassidy was our sale associate, he is a very respectful gentleman! I thoroughly enjoyed the experience I had here. Cassidy and the Friendly staff were wonderful to work with. I traded in my vehicle and he went above and beyond to get us the right trade-in price. We bought a Yukon Denali and have been extremely satisfied with this purchase. I highly recommend this team and Cassidy in sales. Professional, respectful, and there to hear your needs.
Kyle was absolutely amazing to work with, inquired about my new truck and within a few hours I was driving it home! I highly recommend him and the friendly team for any used or new vehicle needs. Will definitely be contacting Kyle in the future when I want another upgrade!
It was great working with Jason Roy! He was very knowledgeable and made sure I walked away with everything I was looking for. Thanks Jason!
Thank you Carl Miller for great sercive and understanding! I love the new jeep!
Service department was perfect. Issues resolved and repaired quickly, great job!
I would like to thank karla vanderneut for getting me a new truck she's the best I would recommend her to anybody trying to get a new vehicle
Me and my fiancƩ recently purchased a 2021 Dodge Durango from Carl Miller, and we will never go anywhere else. He was amazing! Took his time, and made sure all of our needs were met and found the perfect car that fit our family! He is a great salesmen and unbelievably helpful. His humor and hospitality made us feel welcomed and at ease during our experience. I would recommend Carl to anyone looking to buy a vehicle.
Had a great experience with Dave Dunn. He was incredibly helpful, knowledgable, and efficient. Made buying a car easy and comfortable.
Very helpful staff and quite a large selection of vehicles.
Thanks so much Jenn Maier at Friendlys ! She was great looking at cars in sales lot so good I got please trade in that was not even listed . 2022 Jeep Grand Cherokee with numerous accessories as well as sunroof was a little pollen coated when first looked at it but as you can see now sparkling !Jenn answered all my questions some that were stressful for both of us but we got through together, she is a people person that wants a satisfied customer. Finance manager was also very helpful and extremely thorough and expedient . Thank you and your team Jenn ! ...
Great experience with FDCJ. Carl Miller helped me with new purchase of vehicle he was great with any question and would definitely recommend to any one looking for a vehicle
Have bought two jeeps from here and Carl miller always makes sure Iām taken care of it was amazing and fast and love my new jeep
Thank you Kyle Woodard for helping me make the decision to finally pull the trigger on this beautiful Grand Wagoneer!!
Ryan took care of everything and was a very pleasurable person to deal with. He knew everything about my vehicle.
Just a quick note about Friendly Dodge out in Penn Yan... my wife and I have purchased multiple vehicles here, specifically due to the optimum level of service that we receive. Namely, Ryan Girgis (and going waaaaay back, Marissa), has been so amazing to work with - we would recommend Ryan to anyone who needs that extra effort when trying to find a specific vehicle (or deal). Hats off to Ryan and the entire Friendly team. Unless we hit it big and end up in Fiji or southern Italy living the life of Reilly, we will be back in a ...
Was great customer service, quick easy, and very helpful!
Jen maier Best customer service I have experienced by far 100% recommend
Great dealership, has a huge inventory of trucks. They are very helpful salespeople, especially Jason Roy he was awesome to work with and very patient!! We definitely would buy another vehicle here and recommend Friendly Dodge to everyone!!
Jason Roy havenāt bought a truck for years would recommend this any day of the week very easy simple straight to the point was able to leave with what I wanted in less than three hours would recommend it
Dave Dunn is the best! Have purchased several vehicles at Friendly Dodge in Penn Yan! The team is great, all members are polite, friendly, and know what they are doing. Iām sure I will purchase from them again.
The saleswoman was nice and courteous and went out of her way in order too find me a car I could afford
We recently purchased our Jeep Wrangler from Friendly! Ryan G. is the best! He has sold us other vehicles in the past. Everything is always seamless and quick! Thanks, Ryan! We love our new Jeep!
Ryan was great
Had an amazing experience purchasing my new jeep from Kyle. He was professional, took his time answering all my questions and gave me the best deal. I will never go to anyone else from now on when it comes to a vehicle. I recommend going to him if youre looking for an honest and hardworking car salesmen.
Ryan Girgis was wonderful to work with and made the buying process easy. This is our second vehicle we have purchased at Friendly. Ryan surpassed our first experience and expectations and we are so happy that we had him as our salesman. He was knowledgeable about the vehicles and was communicative, responded to all of my texts immediately to answer any questions. He was friendly and responsive which helped make the process enjoyable. We drive 8 hours to buy from Friendly and we will continue to do so. Not only was Ryan great to us, he was great to our Cockapoo ...
Locked my keys in my Jeep and they were at my house within 10 minutes and got it unlocked for me. Super friendly and definitely didnāt have to rush right over but they did!
Everyone go to Kyle Woodard. One of the best sales professionals Iāve worked with.
Jason and everyone was great to deal with from start to finish. Very happy with my experience
Carl Miller found the truck for me fast and efficient the whole process was smooth and easy!!!
Great place and very patient! Totally recommend! Thanks for hooking me up with a nice ride!! Much needed! Thanks to Cassidy Case, he is a wonderful salesman!!
Dave dunn did an aweasome job with the sale , customer service was superb . . Thank you
Dave Dunn took great care of us- we are very happy with the service, and will continue to be back!!!