Customer Testimonials
Best car dealership experience will be back in the future
From the minute I walked in the door it was a very pleasureable experience would 100% recommend go see Dave!!
Cassandra and Anthony were both super helpfully to my wife and I in purchasing our new vehicle. I would definitely recommend both of them to everyone I know in the market for a new vehicle. 20/10 star service!!
This is my first purchase from Friendly jeep. I will definitely shop here again. My salesman, Dan Picchi, was extremely helpful working with me to find just what I was looking for. We had to look out of state to find my car, He got it within a couple days. Price was right for me. Everything went exceptionally smooth. Very happy with my new jeep cherokee trailhawk. Thanks. Pete V
This is the 5th vehicle we got from Friendly's. Their professional behavior and willingness to help will keep us coming back.
I cannot recommend Carl Miller enough! After a rough experience at a different dealership, Carl made buying two new Jeeps, for my mom and I, easy and painless! He made sure we got the best deals possible and saved us money. Everyone at Friendly made us feel welcomed. We will definitely be getting all of our future vehicles from Friendly
Dave Dunn was great, told him what we were looking for and he hooked us up quickly.
Did great job on trade in
Rodney is awesome! We just purchased our third vehicle from Rodney and he makes the whole process very easy- we recommend him to anyone looking for a new vehicle.
Rodney Cole is the best ! I drive from 2 hours away by a dozen other dealerships because of Rodney’s professionalism . I have now purchased 3 trucks from him and I will continue to come back to friendly because of Rodney . I recommend Rodney and friendly dodge to everyone looking for a vehicle .
Straight forward. No hassle. Friendly and easy to work with. I’m a repeat customer. Will return for our daughter next year.
Buying a vehicle in a different state always seems tough to do, but Cassie made the whole process easy. Thanks to her and the rest of the staff at Friendly Dodge Chrysler and Jeep!
I was on a mission to find a 2 door cyber orange bronco & found one at this dealership. I’m from out of state & my salesman was Rodney. He was extremely communicative, professional, & helpful. He returned calls / texts practically instantly & answered all of the zillions of questions I had. He went above & beyond when I requested a video of the vehicle & sent a long detailed video of the inside & outside along with lots of info on all the gadgets & gizmos the truck had. When the shipping truck arrived to bring the bronco to ...
We were looking for a particular type of vehicle and connected with Friendly's in Penn Yan through the internet. Later, Cassie contacted us by phone about what she could do to help us. She listened asking relevant questions. Cassie also kept us informed of the search she was doing with emails and phone calls. She was willing to send us pictures and information on the Ram she had found but instead we went to Friendly's to see it in person. We fell in love with the vehicle and Heather helped us with financing. Cassie and Heather were friendly, ...
Kyle was a pleasure to work with! He does a great job!
We went there to look at a truck and left with different truck. Rodney Cole was extremely helpful making our decision very easy. Definitely made us customers for life. Thanks Rodney!!
Dan was exceptional to deal with. I bought from a few hours away so we conducted business by phone. Everything he promised he delivered. I highly recommend Dan and the dealership. Great experience.
I had mixed emotions about Friendly’s over the years, hearing from friends and others who had gone here. But Carl Miller definitely changed that for me! The car I was originally interested in would have been outside of my down payment budget so Carl went ahead and found something that would work for me. He even brought it to my job so that I could check it over and test drive it. When I arrived at the dealership the next day he had everything ready and waiting for me to look over to suppress any doubts I had about ...
Cassie was so friendly and knowledgeable about the trucks I had questions about, super friendly and had a smile through the entire experience! The process was very straight forward and I couldn’t be happier, highly recommend you go see Cassie for your vehicle needs, new and used! Thanks again Cass!
Always a great experience no nonsense straight to the point! It is a great place everyone there is very helpful and they go out of their way to do what they can to make sure things are done right. Ask for Dave he will get you in your new Dodge, Jeep or Chrysler.
Definitely one of the best car buying experience I ever had in my life! I spotted the vehicle of my choice on their website and called the dealership to make sure that the vehicle is available to look at. After a brief conversation Kyle offered me to bring the vehicle to my house instead! The car was nice and clean, everything was as described. New set of tires and brake pads were a plus. There were no hidden fees or markups and their finance department managed to get me a pretty good finance options. Literally two days later I had ...
Bought my 2021 ford f150 from these guys my sales consultant Cassandra was great! She made sure everything was ready and answered any questions I had!! Very good atmosphere overall
Carl Miller at Friendly CDJR is absolutely the best! Can't thank you enough for all your help with the purchase of our new Dodge Ram. You made the process both easy, and fun!
Dave Dunn was very helpful in the purchase of my new 2500 ram great experience with him and the staff at Friendly dodge in penn yan ny this is the second ram I have purchased from Dave thanks you
Good bunch of folks here.
I worked with Cassandra and she made the process so easy. I felt like she understood everything I was saying and worked with me. Also everyone at Friendly’s made me feels so welcomed. If you are looking to buy a vehicle I would definitely suggest going here, especially if you are a first time buyer.
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I would highly recommend Dave Dunn to help you out if you ever need anything. He has helped me and my family several times with getting new vehicles and getting into things that benefit us and work for us. He always helps find the best deal.
Dealt with Danny. Great person, incredible experience. Ask for Dan the Car Man when you call up!
Friendlys is the best dealership i have ever worked with, dave dunn has been my salesman for all most all the vehicles i have purchased. he has always gone above and beyond to get me what i need, like and can afford. he does a great deal to make his customers happy. i trust what i am told by Dave and the rest of the staff. They have an excellent service dept. and everyone is there to help and answer any questions you have. I highly recommend them to anyone.
Very pleasant staff all around! I have never worked with a dealership that has been so easy to work with. No run around what so ever! Joe (Manager) and Rodney Cole our sales representative were both very friendly and answered all of our questions and concerns. Thank you to you both and especially Rodney....thanks for being so professional and attentive! We will be back! Again, Thank you. Tracy T. And Ken P.
Easy to work with and nice polite staff, listened to what I was wanting to buy and pay and was more than willing to meet my needs.
Had a great experience working with Cassie on my Ram 1500! She did a great job of knowing/explaining the features on the truck, as well as being on her game with paperwork etc. Thanks Cassie!
Very pleasant buying experience. Kyle was top notch and knows the business well. Couldn’t have asked for a smoother process. Great management too. Will shop here again.
Dave Dunn and Bryan Ryan took really good care of me. I highly recommend heading over and buying a nice vehicle.
Cassie was such a great help! We worked together on getting me a new car even though the insurance was still held up with payout after a total loss. She was so on top of everything and very full of excitement and joy. We were so thrilled to hear we had gotten approved and I could take home my new car same day! I definitely recommend Cassie for any of your car buying needs!
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Very easy to talk to and negotiate with. They went out of the way to get me the car I wanted.
I inquired about a couple of vehicles I saw on line. Heather got back to me right away! She was very knowledgeable and answered all my questions about pricing and financing with no pressure to buy right away. I will definitely be dealing with Heather when I'm ready to purchase a new vehicle.
Great sales experience with Heather! Highly recommend!
Great people to work with! Rodney listened to what we were looking for and got us what we need in a safe and family friendly vehicle.
Carl Miller made sure to get me into the Subaru of my dreams! It was a struggle but he did everything possible to get me in it! couldn't be happier with my purchase, and the service Carl provides.
Thank you Carl Miller for excellent service! We absolutely love our Jeep(s) and truly appreciate everything you did to get financed, on the road and to us so quickly.
Rodney is the best!!! Got me in my dream truck hasel free. Thank you everyone at Friendly DCJR
Rodney Cole was great to deal with. This is the third vehicle that we have purchased through him at Friendly Dodge in Penn Yan, NY.
Overall good experience purchasing my vehicle from Kyle at Friendly Dodge Chrysler Jeep. Vehicle has met my expectations thus far. Jeep was driven to me making the transaction easier than expected. Thanks Kyle!
I had a great experience with Kyle Woodard. He made the whole experience easy and pain free. He sure nows his stuff. I will be sure to ask for him or tell people about him for anything in the future. Thank you Kyle.
I really enjoyed doing business with Kyle , he did a great job getting my wife into a new Jeep , you know , happy wife means happy life , Kyle got me great financing and a great extended warranty , Thanks Kyle for a great job !
Kyle was the best! I was looking to get a new car and he made it happen fast! I’ll always recommend Friendly Dodge!
Traded my car in and Dave got me exactly what I wanted. Highly recommended 👌
Everything went smooth with my deal, Dave Dunn was great to work with. Thank-you so much.
I went and got my Jeep there and it was a nice experience the people there were super nice and helpful.
I would recommend friendly dodge for anyone looking at getting a new vehicle! My service was great especially since this was my first time getting a new car! They were beyond helpful and answered any questions I had even after I left with the car! They have amazing staff and I will definitely be there again in the future!
The customer service was excellent and Rodney was very easy and awesome to work with.
Awesome place to shop, 3rd time purchasing from friendly and it went great as always!! Thanks so much Heather!!
Rodney Cole and the team are excellent to work with. We would not go anywhere else to purchase a Vehicle.
Great salesman Rodney Cole. Very” Friendly” did the dealership proud as well as a satisfied customer.
Our sales consultant Rodney Cole demonstrated exceptional courtesy and knowledge, a true professional and pleasure to deal with.
By far the best dealership I have ever dealt with. Heather was an unbelievable salesperson. This was by far the best experience for me and my son. I will be back for my next vehicle.
I would recommend this dealership to everyone. Heather went way out of her way to helped me get my truck. I drove over 2 hours to get there and I was treated better than any other dealership has done in the past. I give them 5 stars. I will be there again for my next vehicle.
Great experience! I don't buy that often ... well, I DID buy three cars this month, but that's another story for another time. I had my last car for 10 years, and I'm fully expecting this one to be another decade of enjoyment. Thanks CARL MILLER for the attention to detail, "friendly" interactions and overall easy transaction. Highly recommended!
First of all - I'm a car guy ... from a car family. Three generations of Boyd men worked in the auto industry, so to sell a salesman should be difficult, right? NOPE! Carl Miller read my vibe correctly, showed me what I asked for, didn't push any unnecessary info or options, and he kept my request, and wish list with him, until the car I never knew I wanted came in. It's great having a local dealer that I trust, and a salesman who "gets me" - Well done Friendly CDJ - and kudos Carl! ...
I have been very happy with Friendly dodge in Penn Yan. I have just bought my 3rd vehicle from there with excellent service from Kyle my service provider. Thank you again.
love my new Jeep! thanks to Cassandra Armison for all her great help to find the perfect vehicle
I purchased a f 250 through Dave Dunn. He was by far the greatest, told him what I was looking for and what I had in mind for price and he made it happen. Definitely will be coming back here!!!
If you’re not buying your next vehicle from David Dunn then you’re doing it wrong! We had the BEST experience purchasing our Palisade. Though everyone at Friendly is great, ASK FOR DAVE!! I promise he will not disappoint.
Awesome experience!! Everyone was very kind and helpful!! Would definitely recommend penn yan branch!! Heather Mcglory was especially awesome!!!!
Wonderful experience purchasing a car from Heather. After shopping online for months looking for a specific car, I found it at Friendly DCJR. So many dealers have hidden markups that I was getting frustrated even reaching out to a dealer, knowing the real price would be inflated by thousands. Friendly doesn't do any of that. You pay for the car, tax, doc and registration. The way it should be. Heather worked with me on the price and set everything up online. All I had to do was show up and was in and out in less than an hour. ...
Rodney was awesome! He made buying our new Durango an easy experience. The one we wanted to look at was in Hamilton and he had it in Penn Yann the day after we called for us to test drive. He went out of his way even after we signed the paperwork to make sure everything was in order. We got a very fair deal on trade in. If you want someone who will go the extra mile, Rodney is your guy!
Rod Cole is great to work with. Very professional and efficient! He was ready for my pick up appointment and the whole process went very smoothly.
Rodney Cole was excellent with the whole car buying experience. He made sure that I got the vehicle I wanted at the price that I could afford. He made the transaction easy and was very pleasant!!!
We had the pleasure of purchasing two vehicles from Rodney Cole and our experience was absolutely perfect. He made the whole process extremely easy and was so great to work with. He delivered our truck to us within 48 hours of it arriving to the dealership which just seems unreal. We’ve bought them all - Porsche, Mercedes, BMW, Ford, Chevy and have yet to work with someone as great as him. He will undoubtedly have our continued business for years to come!
Great service from Kyle Woodard and the Friendly Dodge group! The process was super smooth and Kyle went above and beyond to make sure I got the best deal available! I would highly recommend him and the dealership if you are in the market for a new vehicle.
Thank you so much Rodney Cole!!!! I absolutely love my Nissan!!!
Dave is amazing.
Kyle Woodard is the best!!! I purchased a 2022 Ram 2500 from Friendly Dodge Chrysler Jeep. Kyle did a great job explaining every step in the buying process. I received a fair price for my trade and a great price on my new truck. Need a car or truck ? I've got just the man. Call Kyle Woodard , Dodge , Jeep, Ram!!!
Rodney Cole is the Best! He was so patient with me, as I visited him in the winter and couldn't decide what I wanted. When I came back in August, he let me look, and drive whatever I wanted until I was positive about my decision. I appreciate his willingness to work with me on my time. This is the 2nd jeep I purchased from Rodney, both were very good experiences. 5 star recommendation!
If you are looking for a vehicle do not waste your time at any other dealers and ask for Nick Krause!! Can not say enough good things about our experience. We drove in from Buffalo and needless to say it was well worth the trip.
We dealt with Dave Dunn and he done a great job for us made the purchase fun
Cassie A was my sales rep, she was kind and patient, excellent w/follow up!...bought a used Jeep Renegade. Marissa was great w/ no pressure through financial paperwork....
Great experience. Aaron was my salesman, knowledgeable, no pressure and answered all my questions. Helped me take my new Cherokee home the same day. Highly recommend him for anyone looking for a good deal.
I had a great experience at Friendly's with Carl really helping to work with me on what we were looking for. I found a vehicle that didn't have any photos on the website and was a quick trade in and he went above and beyond to grab photos before it was even detailed and kept me in the loop during the whole inspection process. He was extremely responsive to my emails and I couldn't be happier with our purchase.
Schedule an appointment today and ask for Luis! Took care of everything I needed with no problems.
Great customer service! I drove almost 2 hours to get what I wanted! Rodney was great to work with and very knowledgeable! Highly recommend!
Very courteous, professional. Friendly and personable. We would recommend dealer to friends and family members
the buying experience was great but the communication with the service department needs work its understandable that their busy but when your vehicle needs attention i feel im neglacting my vehicle and should go somewhere else i dont want to but heather Mcglory was awsome
Fast friendly service
Kyle and Marissa are absolutely amazing! I was extremely nervous about getting a newer vehicle and Kyle made the whole process so painless! The truck I was buying was at another dealership and Kyle had the truck at their store within a day! The truck is gorgeous! Thank you guys so much for everything you did! I cannot wait to continue to do business with you guys!
They are very helpful and get you into a vehicle that fits your budget. Luis Feliciano is very helpful and gets a car in your budget
Had a very good buying experience with FRIENDLY DODGE. DAVE DUNN WAS MY SALES MAN THANKS AGAIN DAVE.
Dave was amazing he is so helpful and always knows how to make me feel like I am making the right decision.
Thanks to Carl Miller, he made my buying experience awesome. Love my new RAM
Bryan Ryan and Rodney Cole always take great care of me. 6 vehicles in 13 yrs, happy customer! Highly recommend Rodney Cole for sales. Thanks guys!
We recently purchased a Ford F-150 XLT from Friendly’s and Dustin Warren made the process simple, pleasurable and was able to get us exactly what we were looking for. Even going the extra step to get the truck from Friendly’s in Geneva. All of the staff that we were worked with were a pleasure. Thank you Dustin for making the experience a positive one!
Rodney was great to work with. Buying a new car is stressful and the staff here at Friendly Dodge Chrysler and Jeep Ram do their best to make it fun and enjoyable. Thanks for the new whip!
Luis Feliciano is a great sales rep. He is diligent with his work, very personable, & takes his time to ensure that he gets you what you need & where it’s in your budget.