Carl Miller wears a superhero cape! He answered the call and got me the deal and the truck!!! He really should be hosting a morning radio show with pipes like his, but I’m glad he’s not. My dream came true when I went home in my new truck, thanks to Carl!
Outstanding service by Dan and the Friendly Jeep staff! From our first website search and phone call to driving away, we are happy customers!! This was our first time stopping at Friendly but it won’t be the last! The team was wonderful to work with. We highly recommend stopping by Friendly Jeep!
My sales associate Dan went above and beyond, to listen to what I was looking for. He took the time to search the the exact jeep.
Awesome place and people Rodney my sales person was awesome went in and told him what I was looking for he took no time at all to get my what I wanted. Rodney is every Knowledgeable in the In the commercial field. Anthony the Finance guy was awesome as always have delt with him several times and is always working hard to get people the help they need.
awesome customer service. Marissa and the sales manager were awesome. they had everything ready when I got there. they were so friendly. I would definitely recommend them !
On Friday, we took my boyfriend truck up for a NYS inspection and some warranty work. We went into the sales side to just see what the trade in value was on my 2015 Jeep Grand Cherokee, never actually thinking it was the time for a new Jeep. The RELAXED atmosphere was so refreshing. I never one felt pressure to actually make the deal on a 2021 Jeep Grand Cherokee. My biggest goal was to have my payment not change very much. They made it happen! I went back on Wednesday, and was there for maybe an hour signing papers and getting ...
I inquired on a vehicle online last Sunday night on the 11th. The very next morning they had emailed me with available times and asked if I would like to take a look at the vehicle and test drive it, so I went and looked. I was not expecting to purchase a vehicle. I got there and was introduced to Dan Monagle. He led me right out to the car, it was pulled up and had it all ready for me to test drive. The vehicle is in great condition! Dan was phenomenal through the entire process explaining everything to ...
I have bought my last 6 vehicles from friendly dodge and my last 5 from carl Miller. The absolute best place to buy a vehicle from. Just like the name says very friendly staff. Carl Miller has always gone above and beyond to make sure I get exactly what I want. In the market for a new vehicle I highly recommend friendly DCJR
Had a few hiccups after the sale, But Bryan Ryan made sure to reach out to me and get everything taken care of to ensure my satisfaction! Great people to work with
Aaron did a great job and made the buying process painless. All questions were answered with no surprises. Customer service was 100% plus. Delivery was spotless.
came in with my 2500 ram truck for a vehicle menu problem that was beeping and oil tire rotate and ended up changing it in on a 1500 ram truck on the lot. Got a great deal, with considerate salesman Dan Monagle. He made the whole experience very easy and took care of all details. Always buy my vehicles here first time working with Dan but couldn't ask for a better salesman who went beyond with all his help.
I found a truck at this dealer which is an hour and a half away. I worked with Carl and he was excellent. It was one of the easiest and fastest experiences I've been through. I would definitely return.
Had a great buying experience, thanks to Salesman Rodney Cole. There was no pressure. When I decided to make the purchase, he had all of my paperwork ready to go when I got to the facility. I would highly recommend Rodney and the Penn Yan, NY Friendly Dodge Dealership.
Carl Miller did a superb job got me the vehicle I wanted for the price I wanted. I highly recommend him and friendly Dodge to anyone who asks me for the best place to buy a new vehicle.
Had a great buying experience. Carl Miller went above & beyond to make sure I was getting everything I wanted in my truck even working on his day off, and Anthony in finance got me the best financing possible. I couldn't have been happier when I saw my interest rate & payments. Even the manager Bryan Ryan emailed me to make sure I had a good experience after my first visit. The team was friendly & did a great job making sure all my questions were answered. I will be back for my next vehicle purchase. Mike M
A +++++ service ! Amazing buying experience with no pressure. Hard working staff backing the vehicle preparation and delivery . Very impressed and will recommend to all !! Thanks FRIENDLY and Daniel Monagle Sales Professional Sincerely, -Andrew Michielson
Salesman Dan was very knowledgeable about the vehicles and enjoyable to work with, he even stayed late to ensure I left with the vehicle on the same day. There was a great selection of trucks to choose from. The buying process was streamlined. No excessive push for add-ons (undercoating, paint sealants, ...). Best experience in buying a car/truck that I have ever had.
Dan, Joe and Anthony went above and beyond getting me into the car I wanted. They gave me a great trade in price. They handled Covid 19 very professionally. I am telling everyone!
Your new service associate Betsy is a great addition and will be the person I go to for all of my future service needs. Know this service person from another dealership and had worked with her there for over 7 years.
What i liked about my experience was that from the beginning, I was treated fairly and there was no feeling that I was being pushed into buying the truck. I had found the truck on their website which had all of the information needed to get acquainted easily. When i finally decided to call, the receptionist was kind answering the phone and politely forwarded me to Carl. Carl was the salesman assigned to me and gave me and with working with him, all the information about the truck I requested was proptly provided and clearly explained. I also had the ...
Very happy with the purchase of my Dodge Ram 1500. Great customer service and an excellent buying experience. Thanks Bryan and Mike. You both are true professionals.
Bought a 2018 ram from John Carvajal last September. Could not have had a better experience anyway. He above and beyond what a salesman would do. Would definitely buy from him again.
dave dunn was vey friendly and knowlegable and loved doing business with him made everything super easy and Anthony ackers was so funny made buying a vehicle actually a fun experience would recommend this dealer to all who are looking to buy a vehicle they are more like long time friends not sales rep and finance manager
CARL DID A GREAT JOB I APPRECIATED HIS EFFICIENCY ,AND EXTRA EFFORT TO SPEED UP OUR SALE, COULDN'T OF ASKED FOR A BETTER EXPERIENCE .
Dealt with Dan Monagle and Anthony Akers and they were great. We purchased the Durango r/t and couldn't have found two better people to deal with. Also a shout out to Sandy Miller for contacting me about it online and setting up an appointment. Thank you for an enjoyable experience.
Working with salesman Rodney was an absolute amazing experience. He was very informative of the vehicles I asked about. If he didnt knew I'm sure he would have found out. I definitely suggest working with Rodney, and when it's time for a new vehicle I will again!
Very great guy and easy to work with and will find you just what you need at a reasonable price I told him every thing that I needed and he found just the right vehicle and i love it
Rodney helped us when we were just kinds looking at an awd vehicle but we weren't sure what we wanted, he showed us the way while trying to stay within our budget, we strayed a bit but are oh so happy we did, he was able to get us in a beautiful vehicle that we didn't even consider, as it was a bit more than we wanted, but he was able to finagle it down to a price we could afford, and didn't have us look at one that was in our price range just because of ...
Rodney Cole made the entire experience of buying a car super easy and made me happy about the process. He really helped with all questions and made the process enjoyable.
I came with a friend who was trying to purchase a car and had a wonderful experience! The entire staff was lovely! Everyone was so kind and helpful every step of the way!
Excellent Experience overall 2nd vehicle bought from Rodney and the dealership. I would highly recommend the salesman and dealership and would come again to buy and vehicle.
This is my second good buying experience with friendly dodge. Dan monagle was not pushy and really good with us. All in all a good experience
Rodney went above and beyond to find the EXACT vehicle we wanted. He was great to work with, very informative, and had us in and out in a timely manner. We 100% will be back to work with him !! Thank you so much RODNEY!!! We love our 2019 Dodge Durango GT!!!
Highly recommend Salesman Dave Dunn! He went above and beyond 'just doing his job'; his personality, professionalism and communcation showed that he really cares! I don't have very good credit nor did I have much money for a down payment, in fact my credit is terrible.... Despite all this, Dave treated me with courtesy and respect! Dave was very respectful of my budget, vehicle type I was hoping for, and he worked quickly with the very short time frame I had! I went home the very same day with a 2018 Jeep Compass 4x4, I LOVE IT!!!! Great job Dave, ...
I had a great car buying experience! John was knowledgeable and very polite when helping me find a Jeep that was right for me and my needs
We have bought 4 cars from this dealership in the past 5 years and we will continue to purchase our cars from here. We feel that we get the best service. The last car was bought this past spring. John Carvajal knows how to treat his customers.
I purchased a Ram 3500 yesterday from Dave Dunn, all of my expectations were exceeded. I plan to return in the future and recommend this dealership and Dave to others.
The dealership is aptly named. Customer service is their driving principle. Couldn't be happier with our experience buying our dream Jeep. Our experience was fantastic from start to finish. Our salesman, Memphis, really listened to what we wanted, asked all the right questions, and worked with the Friendly staff to make it happen. 'Absolutely recommend Friendly Jeep. This is the way buying a car should be. We'll be back the next time we need a vehicle.
Dan is very personable courteous knowledgeable and made my wife Susan and myself Roger Boyd very comfortable and at ease with our experience.He is big asset to your dealership.Also the trainee Memphis was as friendly and courteous as was Dan
The Penn Yan,NY dealership is the only place I go. Above and beyond every time! Thank you for making it family friendly and inviting!
Marissa was a great and professional. Friendly dodge has been my dealership since the start of my buying experiences. Thanks for all the help! I enjoy walking into a place where they all know me as well
You can’t ask for better customer service!! I would recommend at the very least to go and give them a chance to help you buy/lease a vehicle
The staff are all very friendly and have fully answered any questions I may have. They make any experience from simple maintenance to car purchasing smooth, easy and as stress free as possible. I've been going here for years for all my car purchases and maintenance and have never been disappointed.
Great experience,from start to finish! Dave Dunn made it a fun,stress free purchase. Would highly recommend this Dealership.Hoping for many years with my new Jeep.
I am a Farmers Insurance Agent with a new client I was writing a new auto policy for however; the insured did not have all the information I needed. I went to the Friendly Dodge web site to call the salesman and there I found where I could do a CHAT. Nothing more frustrating than being told when you call, that you have the wrong location let me transfer you and that happens 3-4 times before you get where you need to be. This did not happen today as I was able to ask on the Chat for the phone ...
We drive 8.5 hours one way to do business with these folks. They did everything in their power to make the process as quick as possible to get us back on the road. Everyone was amazing and Friendly!!!! Totally recommend this dealer! Anthony was the man when it came time to finalize the deal with trade and DMV work. Dan took care of me with my truck needs as well.
I have bought two different vehicles from Marissa Stephan. She is very knowledgeable and persistent in finding the right vehicle. She is not pushy and is honest. I have recommended her to friends and will go back to her when the time comes. Mike in the service department is wonderful. He is knowledgeable over the phone and in person. He will find a solution to any issue you bring him. Best customer service I've had in a long time!
I just bought a Dodge Charger from Dan Zigas yesterday. It was so easy and he really took good care of me. He did everything....registration, insurance, title & plates. I love my new car and would recommend Dan & the people at Friendly's everyday. Thanks so much!!!
This is a great place to buy a car go see Dan Monagle he was a great help thanks Dano great experience at this dealership
Truck flat bedded in for repair, arrived timely, repair completed before estimated time of completion was up. Staff amazing as usual. The service tech Mike is the best, repairs done efficiently.
I have never had a bad experience with Friendly Dodge. The staff is always accommodating to the needs of our family, service is quick and frustration free. Highly recommend them for your service needs, and if in the market for a new or used vehicle, I feel their sales department is awesome as well.
The entire staff at Friendly is awesome. I could go to a dealer closer to my house but I wont even consider it. The service department is fantastic, Kenny, Mike and Mark are awesome.
Explained what our intention was, Dave Dunn gave us what my wife and I thought was a reasonable option and we agreed on it. Dave was patient enough while I addressed some family matters over the weekend and was ready to complete the deal on Monday. Thanks Dave
Dave Dunn was a super gentleman and very knowledgeable. Everyone was super friendly. I can see why you call the dealership Friendly Dodge. This was my first purchase at your dealership. I wish I had found you years ago.
We took our truck up to have recalls taken care of. They not only took care of the recalls in a timely manner, they washed our truck for us. Thank-you, it was a nice extra. Service dept. always does what they can do to get you in asap. We've bought our last two trucks here. Dave Dunn was our salesperson. Great guy.
I always look forward to talking to the people at Friendly Dodge,they have a sense of Respect, and Knowledge,always looking to help you in anyway they can,no matter if buying or not.
Very helpful and friendly people. We can't thank Heather Uvanni, Mike Webster, Jake Frawley, and the service department enough. We came in just to "look", as we were camping in the area, and left with a new truck, that they made sure was perfect for us to tow our fifth wheel home with. I highly recommend you shop here first!
I cannot say enough about the people at Friendly Dodge. They have gone above and beyond our expectations when purchasing a new vehicle. I purchased two used vehicles from them since February. The team was able to get my payments where I wanted them and they also fixed any of the issues that I saw while looking at the vehicle. They work with you and make you feel like you are the most important customer in the place. Thanks for the great experiences!
I had been thinking about trading in my Lincoln for awhile now, but after seeing a Cadillac CTS that was for sale at Friendly Dodge Chrysler Jeep Ram in Penn Yan, my decision was almost final! Matthew St. Pierre is a wonderful, knowledgeable sales associate. We test drove the car and after working with the finance department it was set in stone! I am now the proud owner of a beautiful Caddy and certainly get a lot of compliments on the car. I would absolutely recommend this dealership to anyone! Thank you Matt and Friendly Dodge!
I couldn't be happier tonight, I bought my first new car and I couldn't be more ecstatic that I chose Friendly's Dodge Chrysler and Jeep in Penn Yan. First off, they had an amazing selection of new and used vehicles, the used cars had low mileage, were clean and still had a warranty, so I felt very safe in buying either. Sandy Miller was very helpful in booking my appointment, I did have to make a change in my date, she was happy to help and didn't mind the inconvenience. My sales person was Heather Uvanni ...
I had such a great experience. I was so excited to lease my new truck. Rodney was wonderful and so very helpful. I have purchased cars in the past and had to have a cosigner so this was a huge deal for me, because it was the first time on my own. Rodney and the rest of the staff made it the easiest and best experience I have had. Thank you so much, I couldn't have asked for more!
We live 30 mins away. This is our 2nd lease w dodge. The rep at friendlys, Holly, wENT OverBoard To Make Our Deal Happen FROM Closing OUT Our Old lease, COMPARING Numbers To C If We Could Buy It OR Lease again. They put all the options out there for us. We ended up leasing again. Thank u friendly dodge for everything. Our son purchased a brand new dodge 2500 3 yrs ago and his girlfriend just purchased a great used car from them. Thx again for all ur help. Oh yeah..besides the help of numbers, contract signing was quick, and we ...
I recently bought a vehicle at Friendly Dodge in Penn Yan NY. Everyone there was really good to deal with. Heather Uvanni brings a fun,young,upbeat vibe to the whole experience. Jake was upfront and honest. Bryan although was busy took the time needed to chat and evaluate my trade in. Which he offered me what I felt to be a very fair price. Overall it was a great experience with them. I will go back someday.
Second to none ! would deal with again and recommend. sales staff was courtious and well versed in the art of the sale. no high preasure.
I had a grate experience buying from friendly dodge, this was my first time buying from a dealership and all the staff I worked with were extremely friendly and willing to work with me and answer all my questions
Overall amazing buying experience. Carl was great in helping us find the vehicle we wanted. He kept in touch with us through the whole process which probably took close to 2 weeks. He was very friendly and not at all pushy or overbearing. Along with Carl we also worked with Jake in finance. He worked well past close a few nights to help us get into the vehicle we wanted at a price we could afford. When signing all the paperwork Jake took the time to explain everything to us even though it was past closing. He made sure we were ...
My experience with Carl Miller and Brian Ryan at Friendly Dodge in Penn Yan, New York was teriffic. He was very knowledgeable, friendly and trustworthy. I would recommend this dealership to anyone and also to speak with Carl.
I enjoyed my experience with the staff at Friendly Dodge Chrysler Jeep in Penn Yan NY. Carl Miller was available to answer numerous emails full of questions while I was making my decision. He was very knowledgeable on the vehicle I was looking for. I purchased a 2017 Pacifica, and I love it!!!
It was a very happy and helpful experience. Holly made sure everyone went above and beyond to help us get into the vehicle we wanted.
Worked with Joe Curtis on the purchase of our 2015 Dodge Durango Citidel -- he was 'down to earth,' very helpful with information about the car and contrasting choices, and did not push or press us into the sale. By the end of our car search we felt totally comfortable with our purchase from Friendly Dodge and working with Joe -- absolutely love the car as well!! My wife and I do our research about cars we buy and found Joe to be extremely knowledgeable in adding to what we already knew about the vehicle. He was very polite, patient, and ...
I recently traded my 2012 Jeep for a 2015 Jeep SRT that was advertised on the internet. Heather U responded to my inquiries promptly and honestly. She facilitated the deal in a professional manner and with great enthusiasm. She was very knowledgeable on the vehicle's features too. Jacob also did a great job getting me the best interest rate and provided several extended warranty options. All in all a pleasure to do business with Friendly DCJ.
This second vehicle I've bought from Carl. He is always very nice, professionally, and friendly. He makes the car buying experience easy and fun. I will buy all of my future vehicles from Carl.
Great salesman to work with! Will be back! He took the time to give us multiple choices and did not push us into a car we didn't want!!
This was the 6th vehicle I've purchased in 20 years or so and it was easily the most straightforward, simple, & quick. The sales and finance staff were genuine & personable, not fake. It was worth the 45 minute drive.
I contacted Heather to help find me a new(used) car. I knew I wanted all wheel drive, but I wanted a sedan rather than an SUV or crossover. Heather took me out to the lot to look at a few sedans that were AWD. She showed me a Dodge Charger and a Chrysler 200, both AWD and well equipped. Although both nice rides, I wasn't sold on either of them. I noticed that friendly didn't only have Chrysler branded cars on their lot, but also a few subaru's. I asked Heather what it would take to get ...
My purchase of a new ram 5500. Carl Miller was super easy to deal with and always available Also he was very accommodating it was an absolute pleasure to do business here
Everyone there is friendly and professional. I was very happy with the service from Jordan, a sales associate. The sales manager was also very involved in my process of trade in and purchase of a used truck. I was introduced to the service manager and have an appointment to go in and have several item repaired at no Charge to me. I would recommend this dealership to family and friends.
I recently purchased a 2016 Chevy Malibu Limited from Rodney Cole at Friendly Dodge. I was a little hesitant about the hour and 20 minute drive but after speaking with Rodney over the phone and his professional manor we made the drive. Car was waiting for us in the lot and he went along with us for the drive answering all of our questions. I have purchased several cars over the years, and I always dreaded the negotiating, but with Rodney it was different. We came terms in just minutes and was painless!!!!! If you want a honest deal and great customer ...
Then go to Friendly Dodge and ask to talk to Carl Miller! I am a newbie to the Wrangler family. Carl was happy to let me test drive by myself, but I opted to have him ride along so I could pick his brain! Which I did of course! He answered all my questions and filled me in on all stuff that I didn't think of. He made the paperwork process easy. (We handled most of it by phone and email!) I even threw him a curve ball mid-stream and bought brand new instead of used so he had ...
I had an awesome experience while purchasing my vehicle. Carl Miller assisted me and answered all of my questions. Ask for Carl Miller's assistance.
Fast, efficient, and excellent service. Friendly and helpful staff. They worked quickly to make the sale work in one day. They answered all questions promptly with detailed responses. Thank you for your efforts and great service.
We came by to ask a few questions about trading our vehicle in and left with a brand new car. Amazing service, very knowledgeable, and treated us with respect. Dave made car buying so easy for us. Thank you Dave Dunn, Jake, and all others at Friendly Dodge Chrysler Jeep RAM!!! We love our new ride.
Me and wife have bought 4 vehicles in 6 years and Rodney Cole has helped us with every vehicle and his level of professionalism is above and beyond. Friendly's is very lucky to have a sales person of that caliper working with them. He makes the experience worth coming back. On behalf of my wife and I we thank you Mr. Rodney Cole. Gratefully appreciated: The Teed Family
dave dunn was great.they did everything,bent over backwards to make me the best deal. and not only did they find the color i wanted but my car has more than i asked for.
I came from over 4 hours away to lease a truck from Friendly Dodge. Great experience and I got exactly what I was looking for. Payments and everything were worked the phone and it was a pleasure to come visit and pick it up. I'll be back for another one
We have purchased 3 vehicles over the last 4 years through Friendly Dodge in Penn Yan and every time it was an enjoyable experience. Everyone that works there is very friendly, knowledgeable and professional. Rodney Cole is the salesman that we have reached out too each time that we have bought a vehicle there and he always gets us to where we need to be to afford the vehicle that we were purchasing at that time. Always going above and beyond!!
Friendly dodge is hands down the best dealership to purchase a vehicle from. They are most knowledgeable and professional in the business. They treat their customers like you are family and always make buying a vehicle a wonderful experience. I can't thank you guys enough for getting me into two new RAMs. I will definitely go back and purchase more trucks from friendly dodge. Thank you Rodney Cole, John Carvajal, Jake Frawley, and Bryan Ryan definitely in love with the new trucks.
I worked with Peggy to get a new vehicle. In the end I realized I wasn't quite ready but she helped me set a plan and advised me what steps to take to reach my goal of a new vehicle. When I am ready I am definitely coming back to see Peggy.
Not happy with truck I bought 11 months before they made this purchase easy I got the truck I needed to pull my camper and in the color I wanted thanks.
We had a GREAT experience. after purchasing a truck last fall that would not haul our camper. they went above and beyond. they helped us get a new truck at a budget we could handle. A Big Thank You to the Guys at Friendly's in Penn Yan.
With a simple phone call to Dave Dunn letting him know what we were looking for, he makes it happen. He knew exactly what would work for us and four hours later we left with the perfect vehicle.
They had great costumer service. Friendly staff. Test drove a truck and took it home that day. Holly seeley went above and beyond to get my concerns taken care of. I will recommend to all my friends to go and see her
My husband and I had a GREAT experience .Everyone was so friendly and nice . I would highly recommend FRIENDLY DODGE CHRYSLER JEEP RAM In Penn Yan to all my friends and family and even my coworkers .
Dave and Jacob did a FANTASTIC job getting us a vehicle we wanted at a price we could afford!! We were just planning on looking at vehicles today but the 'no pressure' atmosphere at Friendly was not what we were expecting and the deal that was offered was incredible. We felt like we could walk away at any point - no questions asked. Because of this we made greater inquiry and ultimately we received an offer we would have been foolish to turn down.
Joe Curtis was incredibly knowledgeable. He found the perfect car for me. Joe Curtis and Mike Webster made the buying process easy and fast. I'm so happy with my car and the service I received at Friendly Dodge! I will definitely buy from Friendly in the future!
Carl listened to hear just what we were looking for and found the perfect fit for us. I appreciated his attentive and helpful nature. We will probably buy more cars from Carl at Friendly!
Jake was very honest, helpful, friendly, knowledgeable and persistence with getting us financing for a Toyota tundra. Thanks Jake. We will definitely be back for our next purchase.
Me and my husband have bought a bunch of cars from Friendly Dodge in the past. We have always had a great experience dealing with them. Always there for is in service and sales. They are a great place to deal with if you are looking for a new or used car.
Honesty ---- This word covers it, no lies, no B S , just honest answers. Holly was very helpful. I will send friends and family to Friendly Dodge .
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