Customer Testimonials

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Facebook Sep 20, 2021

Great service from the moment we walked in the showroom. Heather was energetic and worked hard to my wife the vehicle she wanted.

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Facebook Sep 19, 2021

Thank you Friendly Dodge Chrysler Jeep and Rodney Cole for the 4th vehicle purchased from Friendly Dodge and the 5th from Rodney Cole!! Wonderful service from everyone involved. Rodney is very patient and finds exactly what you are looking for. The service department has been nothing but amazing to work with. I am confident when it comes time for #6 we will be contacting Rodney Cole at Friendly Dodge in Penn Yan.

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Facebook Sep 16, 2021

The staff here was great! Dan was very friendly and patient. Joel got me a great deal on financing. Over all great experience.

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Facebook Sep 16, 2021

Awesome staff! Great pricing! Dave Dunn is the best salesman, knows his stuff! Will continue to buy there.

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Google Sep 16, 2021

Dave Dunn is the best! We have purchased several vehicles at Friendly Dodge in Penn Yan, Dave is our #1 go to guy.

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Google Sep 16, 2021

Just purchased a 21 Ram from Rodney Cole @ Friendly Dodge. Was happy with our deal and a good experience with salesperson and the rest of the “Friendly” team.

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Facebook Sep 16, 2021

Dan Managle was my sales person and did a great job! Anthony was my f&i person and made the process very quick and easy!! Thank you to everyone at Friendly’s I love my Jeep Trackhawk!!

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Facebook Sep 16, 2021

Heather Palmer was an awesome saleswoman to work with. very patient and understanding. Even drove to my husbands work with me to finish the signing of paperwork since he had to go to work. very friendly atmosphere and try help for the vehicle cleaned very well in minimal time since it wasn’t even gone through yet. Will definitely be back again.

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Google Sep 8, 2021

I would recommend anyone to friendly dodge they are great to work with the salesman’s have great communication and they had exactly what truck I was looking for 100% will go back and buy my next vehicle from Kyle Woodard

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Google Sep 3, 2021

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Google Sep 3, 2021

Dan Monagle Joel Schwartz Mike Webster Cut me a hell of a deal. If you need a vehicle hit these guys up they do right by their customers!

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Google Aug 30, 2021

Carl Miller thanks for the excellent customer service. You made the process extremely enjoyable. Love my new Ram!

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Facebook Aug 28, 2021

Huge Thank you to Dan Monagle for helping me be able to celebrate my wife’s birthday in style. He moved mountains to make sure I went home with the car by that day. Highly recommend Dan to anyone who needs an honest, friendly, hardworking salesperson. Looking forward to my next new vehicle from him already.

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Facebook Aug 28, 2021

Dan Monagle is awesome, best buying experience ever. thank you for making it easy!!!

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Facebook Aug 17, 2021

Dan Monagle, you're the best!! Thanks for selling me my new truck!!

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DealerRater Aug 15, 2021

This was the fastest, most painless dealership experience I’ve ever had. Carl Miller did all the work over the phone so I showed up, signed some papers and left with my brand new truck. He was by far the most personable car salesman I’ve met. I drove over an hour to get the best deal from Friendly. I highly recommend.

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Facebook Aug 15, 2021

Dan Monagle .. you Rock ... Thank you for your patience and humor ..professionism... Loving the car purchase ..Thank you for making it happen.

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Facebook Jul 31, 2021

Service and parts department has always been top notch in helping me out !

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DealerRater Jul 30, 2021

Friendly is the best possible place to purchase a vehicle! I have been purchasing vehicles for 30 years and have never encountered a more professional, knowledgeable, hard working and caring team in a more welcoming atmosphere than Friendly. I have leased 3 jeeps over the years from Friendly. You know standards are high when there is consistency across the board in all working capacities for excellent customer service, timeliness knowledge of product and professionalism. I have no doubt I received the best deal from the best dealership! Thank you Carl, Joel, Dan. Brian and everyone else who works there!

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Google Jul 28, 2021

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Google Jul 23, 2021

Recently purchased my dream car, a 1966 mustang from Carl Miller . Great experience. Followed through on everything , could not have been a more pleasant transaction. Atta boy Carl! For what it’s worth, I have worked in the new/used car industry for over forty years and Friendly is by far one of the most impressive dealers I have interacted with. Thanks again Carl

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Google Jul 19, 2021

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Google Jul 17, 2021

We traveled 5 hrs to purchase our 2017 Mustang GT Convertible that I found on the internet. That’s where Carl Miller comes in, we talked on the phone for sometime. Answered all my questions and then some!! All my requests were met!! We talked often, before, during and after the trip to purchase our car!! (Might have to block his number) 😂😂 Very Thorough nice and funny!! Not one time did I get a negative vibe from him. If I had I would not have made the trip!! The other people at the dealership (Joel) were very nice (FRIENDLY) This place reminded ...

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Facebook Jul 15, 2021

We just traded a vehicle and purchased two. This was the best car buying experience that I have ever had! We worked with Marissa Stephen and she was immensely helpful and patient. She truly devoted her time and attention to us. We found everyone that we encountered to be positive, supportive, and there to ensure we had a positive buying experience. Definitely head over there and let them help you purchase your next vehicle!

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Facebook Jul 15, 2021

Rodney Cole was super helpful and made a point to make sure we were taken care of. Very good service from Friendly’s in Penn Yan!

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Facebook Jul 14, 2021

Absolutely in love with my new ride!!!!! Dan at friendly dodge really helped me get this!!!! I’ll forever be going to him if I need a vehicle!!!! Thank you so much a thousand times for allowing me to become apart of friendly dodge and thank you so much for giving me a chance at building my credit!!!! Dan you are the man!!!!

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Facebook Jul 10, 2021

I bought my first new car here! Dan was helpful and patient as we went through the process. Financing was a dream! I would highly recommend the folks at Friendly when buying a vehicle. They made it easy - no stress no pressure!

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Google Jul 8, 2021

I did the typical google.com search for trucks for sale near me. I was looking for a specific truck and found what I wanted on autotrader through this dealer. I reached out for information through their website over a holiday but got a reply nearly instantly. It was super convenient to be messaged over text rather than by phone or drug into the dealership that is 2 hours away from me. My salesperson Jessica Ingle was providing more than sufficient information and details even after being closed to keep me informed about the vehicle the entire time over the holiday ...

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Google Jul 7, 2021

Came here to find a Jeep and although the salespeople are really cordial and seem to go the extra mile to help customers, unfortunately we couldn't work out a deal. I still recommend people to shop here.

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Facebook Jul 5, 2021

great experience , thank you Dan monagle for getting me in my truck . it's awesome

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Google Jul 4, 2021

Unbelievable experience. Our salesman, Matt Hillyard was as easy going as they get and couldn't have been more helpful. From our initial interaction, to financing and Betsy in service there was never a doubt we made the right decision buying our car from Friendly Dodge. I will definitely refer my friends and family here, well worth the hour drive.

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Google Jul 4, 2021

Rodney Cole was the absolute best! Best salesman!! Professional and quick!

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Google Jun 28, 2021

Awesome experience as usual, there is a reason why I keep going back to Gary and his team over at Friendly Dodge Chrysler Jeep. Absolutely the best customer service and value around! Thank you Kaci and Gary, Love my new RAM.

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Google Jun 27, 2021

Dan and Joel are truly amazing, with a "questionable" credit profile, I drove away in one of my personal "dream cars", Thanks again guys!!!

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Google Jun 24, 2021

We are in love with our jeep. My husband and I were just looking and we happened to find friendly Dodge and we spotted our jeep. Steve the salesman was very helpful. We told him that we were going to look around and come back. Once we came back he had the keys ready for a test drive. After driver we fell in love. He took such great care for use with option on payments. He has been great even now he checks in to see who we like the jeep. We had such a great experience with them.

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Google Jun 24, 2021

Good service!

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Google Jun 20, 2021

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Google Jun 19, 2021

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Facebook Jun 19, 2021

A big thank you to Dan M and Joel S! They went above and beyond to make sure we were happy with our purchase! Couldn’t be happier about our decision!

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Google Jun 12, 2021

Jessica was wonderful to work with and helped us so much. Will be a customer here for a while

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Facebook Jun 11, 2021

Everyone was very professional and enjoyed our experience. Special thanks to Carl Miller and Anthony Akers for making everything perfect.

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Facebook Jun 3, 2021

bought a truck through Dan Monagle was a great experience, will definitely be back.

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Google Jun 3, 2021

Painless and easy sales experience, I had a great experience. Flew to Rochester and drove home to SC. Worth the trip!

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Facebook May 28, 2021

I recommend working with Daniel Mongale he's very patience he'll answer all your questions. He was very informative with the whole process, tries to find you the best deals and I would go back there again.

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Facebook May 28, 2021

I just wanna give a big thank you to dan monagle,Carl miller for all the hard work they did to get my husband and I into a new vehicle they really go out of their way to take excellent care of their customers.I will always return back to friendly,s for all my card.I also wanna let friendly s know how happy we are with everyone they are always happy and friendly thank you all for all your hard work including the staff in the garage they go out of their way to help their customers.once ...

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Facebook May 28, 2021

I highly recommend buying from here! Dan Monagle was so helpful and the best salesman i could ask for! He was so patient and made sure i got the best deal i could! 10/10!

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Cars May 27, 2021

A big thank you to Rodney Cole and Friendly’s for excellent service and for making this process quick and easy. Great job! Love my 2021 Jeep!

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Google May 16, 2021

Pretty good service the people worked very hard to help me get into my dream truck

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Facebook May 14, 2021

Super friendly staff. Make you feel very welcome whatever your needs are.

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Google May 13, 2021

Every single person we came into contact with was friendly and helpful. We felt like our business was valued and we felt like we were listened to, treated well, and communication was transparent. Not at all like other car dealer experiences I have ever been too. We had been to a prior Jeep dealer who seemed disinterested in helping us and was even not at all attentive despite the fact that we had an appointment. Highly recommend Friendly Dodge Chrysler Jeep!

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Google May 11, 2021

Very pleasant and quick thanks dave!

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Google May 4, 2021

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Google May 3, 2021

Thank you Matt Hillyard for a wonderful buying experience. I came in knowing what I wanted and you went above and beyond to make it happen!! I am so happy! This is my second purchase from Friendly’s. I would recommend anyone to stop here first if you are looking to purchase or lease! They are great!!! Thanks again Matt!!!

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Google May 3, 2021

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Google May 1, 2021

Over 40 vehicles purchased from all over the state and even out of state. This was the best experience I have had with any of them. It took less than 2 hours to test drive vehicles and purchase one and be on the road back home. Heather McGlory was the best sales person I have ever met. Thank you so much!

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Facebook Apr 30, 2021

Great sales team, great service team, and the best customer service!

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Google Apr 30, 2021

So I live in Colorado. And after months of looking, i finally found the truck i wanted! But it was in Penn Yan, NY! 🙁 At first this seemed like too big of hurdle to overcome but after talking to Rodney at Friendly Dodge, I decided to pull the trigger! The dealership picked us up from the airport in Rochester (2 hours away), even after our flight was delayed 5 hours and brought us to our hotel in Penn Yan, and provided a car for us to use for the evening and next morning! The truck was exactly what i was hoping ...

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Facebook Apr 29, 2021

absolutely the best experience I've ever had. I've purchased over 40 vehicles in my life time already from all over the state and even out of state. Heather Mcglory and the whole team were awesome. she had the vehicle ready for me when I got there and was very courteous and not pushy at all. she let me do what I needed to do to compare the two vehicles I was interested in and already had most of the work done. I've never had such a quick and easy vehicle purchase. I arrived at the dealership at 240pm ...

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Google Apr 28, 2021

I like the fact that Sandy Miller and John Carvajal went above and beyond to secure this Toyota Camry for me! Also all of the staff was extremely helpful and willing to work with me to get an amazing deal for this vehicle, and seeing as though I've never purchased a vehicle, they were very helpful and knowledgeable and answered my questions got this amazing vehicle on the road for me!

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Google Apr 27, 2021

We had an amazing experience with Kyle Woodard. He was very professional, organized, personable and overall a great salesman! We traded our car in and he made it a simple and easy process. Would HIGHLY recommend Friendly's and Kyle!

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Google Apr 26, 2021

They treat me and my wife good that's why we keep going back

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Google Apr 26, 2021

Outstanding customer service, knowledgeable technicians, welcoming to customers!

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Facebook Apr 23, 2021

Absolutely hands down, best and quickest transaction I’ve experienced. I told them exactly what I wanted and I had it within 24 hours! I will definitely purchase from Marissa again. The whole team was amazing! Thank you Friendly Dodge you stood by your name!

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Facebook Apr 21, 2021

Whole experience was paineless and stress free!! Sandy was great on the phone and our salesman dan was great very attentive..Even when dealing with other customers he took the time to grab out plates and keep in constant contact. truck was pretty much ready to go as soon as we arrived ... I would recommend to anyone in the market for a new truck or jeep...Thanks allot friendly!!! We appreciate it. Keep up the good work!!

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Facebook Apr 21, 2021

carl is easy and pleasant to work with. very pleasant experience all three time's very happy with the trucks and jeep

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Google Apr 21, 2021

Great sails team. Customer service was better than the other places I looked. All together a great experience

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Google Apr 20, 2021

They get me in and out and even washed my truck after service. Helped me get my android auto installed. They are miles ahead of everyone else.

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Facebook Apr 15, 2021

I highly recommend Friendly Dodge Chrysler Jeep. my Salesman Rodney Cole took the time to explain every step to me. Great people and great service I will be back.

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Cars Apr 14, 2021

Went to look at a used truck on an Saturday and drove it home the same day. Thanks Carl Miller and everyone else that made it happen.

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Google Apr 13, 2021

Have bought several trucks over the years and none came easier than buying this one. Dealt with heather and she was great. She made everything extremely easy and stress free! Highly recommend anyone in the market to go to friendly dodge and deal with her. Entire process took about two hours and drove the truck gone that day!

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Google Apr 6, 2021

Matt Hillyard was AMAZING. Sincerely the BEST car buying experience I have ever had, (and I’ve had ALOT) Matt gave us a fair deal right off the bat, no haggling back and forth over pennies. He is extremely knowledgeable, showed us everything about out new Gladiator and answered all of our questions. We never felt rushed or pressured Definitely salesman of the year 🏆🎉

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Google Apr 4, 2021

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Google Apr 3, 2021

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Google Apr 3, 2021

Heather at Friendly Dodge Chrysler Jeep is phenomenal!! Highly recommend going to her if you are looking to buy a new vehicle!! She was extremely busy the day we were there yet she made us feel like we were her number one priority. She knows customer service. After our purchase she took us around and introduced us to the service staff. Pricing was better than any other dealership we looked at. Thank you Friendly Dodge Chrysler Jeep and thank you Heather for getting us into the vehicle we have been wanting for a long time!!

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DealerRater Apr 1, 2021

Carl Miller wears a superhero cape! He answered the call and got me the deal and the truck!!! He really should be hosting a morning radio show with pipes like his, but I’m glad he’s not. My dream came true when I went home in my new truck, thanks to Carl!

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Cars Apr 1, 2021

Carl Miller answered my cry for help. He knows vehicles, especially the truck that I was looking for and sold me the best one. I feel that I received a stellar deal and better service. He likes long walks around the car lot and has a great sense of humor.

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Cars Mar 31, 2021

My salesman Carl Miller went above and beyond to make my vehicle purchase easy. It was worth the 2 hour drive from Buffalo. I highly recommend him if you are looking for a new or used vehicle.

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Google Mar 29, 2021

My husband and I both swapped vehicles this past weekend. We have been doing business with Friendly DCJR for several years and always have good experiences, and this time was no different. Sales people are not pushy, and everyone works hard to get us the best deals and financing. Sales, Finance, Parts & Service - everyone is helpful and FRIENDLY. We are very happy long-term customers.

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DealerRater Mar 29, 2021

Outstanding service by Dan and the Friendly Jeep staff! From our first website search and phone call to driving away, we are happy customers!! This was our first time stopping at Friendly but it won’t be the last! The team was wonderful to work with. We highly recommend stopping by Friendly Jeep!

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Google Mar 29, 2021

I've purchased multiple vehicles from Friendly DCJR and am always satisfied with their service and sales. I've always been treated very well by Rodney Cole and go to him exclusively for all my purchases. He's helpful and gets me in the vehicle that is meant for me. Would highly recommend seeing him for your next purchase!

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Facebook Mar 29, 2021

Dan Monagle and the Friendly Jeep staff made our car buying experience simply outstanding! From navigating their website and our first phone call to driving away with our new Jeep, the entire experience was fantastic! Dan went above and beyond any salesperson we’ve experienced. We’ll be back when we’re ready to shop again!

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Google Mar 29, 2021

Dan and the rest of the Friendly Jeep dealership were simply outstanding to work with!! From navigating their website and our first phone contact to driving away in our new Jeep, our car buying experience was fantastic! We’re extremely happy customers and highly recommended Friendly in Penn Yan!

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Facebook Mar 23, 2021

Excellent buying experience. From my first contact with Carl to picking up my truck was great. My salesperson Matt was great to deal with and found the truck I wanted. The staff at Friendly were very nice and helpful. I would recommend them to anybody looking for a vehicle.

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Facebook Mar 23, 2021

Matthew Hillyard is the guy to see when shopping for a vehicle at Friendly Dodge. Very easy to deal with and he made the lease process simple. I traded in a 2019 Ram 1500 for a 2021 Durango gt and it couldn’t have gone smother. Thank you Matt!

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Google Mar 23, 2021

Matthew Hillyard is a great salesman. He found me the exact vehicle I was looking for and made the transaction very simple.

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Google Mar 22, 2021

Great buying experience. Carl was helpful and attentive, really no hassle and meeting my needs. Will definitely return and be a repeat customer. Best prices in the area as well.

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Cars Mar 22, 2021

Had a very wonderful experience with this dealership and Carl Miller who was awesome in getting what I wanted. I love my brand new ride. I highly recommend this dealership to anyone that wants a new or used vehicle.

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Facebook Mar 21, 2021

Heather was great to work with and got me just what I wanted! Great customer service.

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Google Mar 17, 2021

A happy first time customer of Friendly Dodge! Was in the market for a new vehicle and reached out online to inquire about a vehicle online. Carl Miller was an awesome salesperson. From the initial communication to the day after I drove it home and him checking in to make sure everything was great with the vehicle. There was no pressure to buy, I was given a fair trade in on my old vehicle and he took the time to show the new features on the vehicle. I highly recommend Friendly Dodge and Carl Miller if you are in the ...

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Google Mar 16, 2021

Carl Miller is the best!! Got right back to me on Wednesday, set me up with my Ram 1500 by Friday and did it all before the crazy kangaroo invaded Penn Yan!!!!

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Cars Mar 16, 2021

no pressure,gave me the value i wanted on my trade,and drove home that same day.Everybody was friendly and very profesional.Carl miller was my contact person,and couldnt ask for a nicer guy.LEFT SOME ITEMS IN MY TRADE,AND CARL OFFERED TO MAIL THEM TO ME

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Google Mar 14, 2021

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Google Mar 13, 2021

Betsy in service is great. Got me right in and out for service.

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Google Mar 13, 2021

Really happy with the car buying experience at Friendly Dodge! They did everything they could to make the deal work with my trade in and found me the car I wanted. The salesman Dave Dunn made everything quick and easy and has guaranteed himself a repeat customer. Couldn’t recommend this dealership enough.

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Cars Mar 10, 2021

Great place to deal with. Carl Miller is truly the best. He got me into another Grand Cherokee and the process was such a breeze.

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Cars Mar 7, 2021

Had been to two other dealerships...Called Friendly on a whim and spoke to Carl Miller...Went to Friendly the following day as Carl had told me they had the Jeep Gladiator Sport in the color Snazzberry on their sister lot...We were there on Feb.26th and the $1500 Jeep rebate expired on Feb 28th...Friendly went and got the jeep I wanted that evening and had running boards on it as well as the spray in bedliner and undercoating done for me to pick up at 3 P.M. on Sat. Feb. 27th which enabled me to still get the $1500 ...

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Google Mar 3, 2021

Friendly place there so nice

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Google Feb 27, 2021

This was the best car buying experience I’ve had . I saw it on the internet ,inquired about it and Carl Miller got right back to me , set me up with the car and the best financing that was on Thursday. The next day I was driving it home and I couldn’t be happier

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Google Feb 22, 2021

Aaron Duncanson was awesome to work with! Very good experience with this dealership. Thank you!

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DealerRater Feb 22, 2021

My sales associate Dan went above and beyond, to listen to what I was looking for. He took the time to search the the exact jeep.

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