Customer Testimonials

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Google Sep 9, 2024

I have always purchased my vehicle's from Friendly Dodge in Penn Yan NY, this time I purchached a Dodge Durango and used Carl Miller as my salesman. He was Great!!! I would hightly recommend him to anyone that is looking for a vehicle.

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Google Sep 5, 2024

A better experience than alot of dealerships around here.

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Google Sep 4, 2024

Carl Miller was the best!! Went out of his way to make sure i was happy!. I love my new Jeepā™”

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DealerRater Sep 4, 2024

The experience was friendly (no pun intended). I would highly recommend anyone to visit the dealership. Carl and the other members of the team are genuine when they want you to receive the best experience possible. Stop in when you get a moment, and you will see the difference.

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Google Sep 1, 2024

Dave Dunn was a great salesman to work with. Very helpful and professional

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Google Aug 20, 2024

Very friendly, efficient and helpful. It was a pleasure purchasing my SUV from them.

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Google Aug 20, 2024

My experience at this Friendly dodge was amazing. The people are so friendly. This was my first car purchase everything ran so smooth. I must give a big shout out to Ryan Girgis. He went up over and beyond for me. He made this such a smooth transaction. He has been there for me every bit of the way making sure everything was going as it should. He stayed in contact with me every bit of the way. When the first suv I wanted was unavailable he helped track down a new one I fell even more in love with ...

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Google Aug 17, 2024

The entire experience was great! Jennifer was awesome to work with. With my busy schedule, she was flexible and responsive via text messaging. I traveled 5hrs to purchase my Ram 1500. Well worth the drive. Thanks so much!

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Google Aug 11, 2024

I just purchased a 2023 Chevy Silverado zr2 from Carl Miller and I have to say this was the best experience I have ever had buying a vehicle. I am 3 hours away from the dealership and Carl went above and beyond to make sure everything from the vehicle to any information I needed was perfect! When I arrived at the dealership I was happily greeted right at the door and brought to Carl to get the deal done. I was also met by Sandy who was an absolute sweetheart and knew me from a few emails we exchanged and made it ...

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Google Aug 4, 2024

Jennifer was fantastic to work with. We came all the way from North Carolina to buy something unique. The process was transparent and fast. Enjoying our new jeep every day!

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Google Aug 2, 2024

Ryan Girgis was our salesman and he goes above and beyond for his customers!!! Thank you so much for helping me find the perfect truck for me! If your looking Ryan is the perfect salesman, definitely met all my needs. Thank you again!!! Tim and Teresa Soporowski

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DealerRater Aug 1, 2024

My husband and I purchased a Jeep Wrangler 4xe from Friendly Dodge Chrysler Jeep RAM. It was one of the best experiences working with Dave Dunn, he it made it simple and extremely easy. I would highly recommend checking the dealership as well as Dave if youā€™re in the market.

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Google Jul 31, 2024

Jason Roy is by far the best one to deal with he was able to get me into something more affordable he went above and beyond to make sure I got something that works in my budget thanks again for all you did

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Google Jul 30, 2024

Cassidy made my lease buy out process very easy.

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Google Jul 29, 2024

It was an extremely easy process in buying a vehicle here. From the sales consultant to the finance department. Everything went smoothly. Ryan Dailey went above and beyond to get me exactly what I was looking for at the price I wanted. I highly recommend working with him! If youā€™re ever in the market for a vehicle you wonā€™t be disappointed. Iā€™ll definitely be buying my next vehicle from them.

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Google Jul 23, 2024

My husband and I decided to trade in our old car to upgrade to a bigger car . I called up and Cassidy Case answered the call . I was looking to test drive a used Nissan Pathfinder I saw on there web , unfortunately that car had just been sold however Cassidy found another one at one of the other friendly dealerships. The car was brought down to Penn Yan for me to test drive . Cassidy was so friendly and great . We love the car and sat down with him and the buying process was so quick and easy . I also should ...

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Google Jul 20, 2024

Wonderful sales person Jennifer Maier. Very nice and helpful would by again from her.

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Google Jul 20, 2024

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Google Jul 17, 2024

Jen Maier was great . Resolved all our concerns answered all our questions. Highly recommend

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Google Jul 13, 2024

I purchased a 2018 Jeep Compass from Friendly in March of this year, and was very happy with ease of purchasing my vehicle from initial inquiries, to test driving, to taking the vehicle home. My sales rep Kyle was a great point of contact to have in the process of purchasing my vehicle. Issues arose a few months after my purchase, when my vehicle failed to start and I elected to take my vehicle back to the dealership for repairs. The service department at this dealership, however, is both attentive, informative, and professional in answering questions and concerns with the process ...

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Facebook Jul 11, 2024

Just bought my second consecutive car from these guys. Process was painless thanks to sales consultant Jason Roy!, we found our way to a reasonable deal, they had exactly the car I was looking for both times, they gave me a reasonable amount for my trade in. Sandy Miller was a sweetheart, all in all a great experience and Iā€™ll most likely be back when Iā€™m in the market again. Thanks guys.

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Google Jul 1, 2024

I had the chance to meet with Dave Dunn and talk with him about my situation and he got pointed in the right direction and got myself a new lease! Never done before and he was extremely helpful. Highly recommended!

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Google Jun 30, 2024

Cassidy was our sale associate, he is a very respectful gentleman! I thoroughly enjoyed the experience I had here. Cassidy and the Friendly staff were wonderful to work with. I traded in my vehicle and he went above and beyond to get us the right trade-in price. We bought a Yukon Denali and have been extremely satisfied with this purchase. I highly recommend this team and Cassidy in sales. Professional, respectful, and there to hear your needs.

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Facebook Jun 29, 2024

Jason Roy and Anthony Akers were a great help in getting our daughters first car! Thank you!

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Google Jun 29, 2024

Kyle was absolutely amazing to work with, inquired about my new truck and within a few hours I was driving it home! I highly recommend him and the friendly team for any used or new vehicle needs. Will definitely be contacting Kyle in the future when I want another upgrade!

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Google Jun 27, 2024

It was great working with Jason Roy! He was very knowledgeable and made sure I walked away with everything I was looking for. Thanks Jason!

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Google Jun 26, 2024

Thank you Carl Miller for great sercive and understanding! I love the new jeep!

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Google Jun 25, 2024

Service department was perfect. Issues resolved and repaired quickly, great job!

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DealerRater Jun 25, 2024

I would like to thank karla vanderneut for getting me a new truck she's the best I would recommend her to anybody trying to get a new vehicle

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Google Jun 22, 2024

Me and my fiancƩ recently purchased a 2021 Dodge Durango from Carl Miller, and we will never go anywhere else. He was amazing! Took his time, and made sure all of our needs were met and found the perfect car that fit our family! He is a great salesmen and unbelievably helpful. His humor and hospitality made us feel welcomed and at ease during our experience. I would recommend Carl to anyone looking to buy a vehicle.

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Google Jun 19, 2024

Had a great experience with Dave Dunn. He was incredibly helpful, knowledgable, and efficient. Made buying a car easy and comfortable.

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Google Jun 17, 2024

Very helpful staff and quite a large selection of vehicles.

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Google Jun 17, 2024

Thanks so much Jenn Maier at Friendlys ! She was great looking at cars in sales lot so good I got please trade in that was not even listed . 2022 Jeep Grand Cherokee with numerous accessories as well as sunroof was a little pollen coated when first looked at it but as you can see now sparkling !Jenn answered all my questions some that were stressful for both of us but we got through together, she is a people person that wants a satisfied customer. Finance manager was also very helpful and extremely thorough and expedient . Thank you and your team Jenn ! ...

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Google Jun 13, 2024

Great experience with FDCJ. Carl Miller helped me with new purchase of vehicle he was great with any question and would definitely recommend to any one looking for a vehicle

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Google Jun 8, 2024

Have bought two jeeps from here and Carl miller always makes sure Iā€™m taken care of it was amazing and fast and love my new jeep

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Google Jun 4, 2024

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Facebook Jun 1, 2024

Thank you Kyle Woodard for helping me make the decision to finally pull the trigger on this beautiful Grand Wagoneer!!

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Google Jun 1, 2024

Ryan took care of everything and was a very pleasurable person to deal with. He knew everything about my vehicle.

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Google Jun 1, 2024

Just a quick note about Friendly Dodge out in Penn Yan... my wife and I have purchased multiple vehicles here, specifically due to the optimum level of service that we receive. Namely, Ryan Girgis (and going waaaaay back, Marissa), has been so amazing to work with - we would recommend Ryan to anyone who needs that extra effort when trying to find a specific vehicle (or deal). Hats off to Ryan and the entire Friendly team. Unless we hit it big and end up in Fiji or southern Italy living the life of Reilly, we will be back in a ...

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Google May 23, 2024

Was great customer service, quick easy, and very helpful!

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Google May 23, 2024

Jen maier Best customer service I have experienced by far 100% recommend

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DealerRater May 21, 2024

Great dealership, has a huge inventory of trucks. They are very helpful salespeople, especially Jason Roy he was awesome to work with and very patient!! We definitely would buy another vehicle here and recommend Friendly Dodge to everyone!!

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DealerRater May 14, 2024

Jason Roy havenā€™t bought a truck for years would recommend this any day of the week very easy simple straight to the point was able to leave with what I wanted in less than three hours would recommend it

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Google May 13, 2024

Dave Dunn is the best! Have purchased several vehicles at Friendly Dodge in Penn Yan! The team is great, all members are polite, friendly, and know what they are doing. Iā€™m sure I will purchase from them again.

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Google May 11, 2024

The saleswoman was nice and courteous and went out of her way in order too find me a car I could afford

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Google May 3, 2024

We recently purchased our Jeep Wrangler from Friendly! Ryan G. is the best! He has sold us other vehicles in the past. Everything is always seamless and quick! Thanks, Ryan! We love our new Jeep!

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Google May 1, 2024

Ryan was great

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Google May 1, 2024

Had an amazing experience purchasing my new jeep from Kyle. He was professional, took his time answering all my questions and gave me the best deal. I will never go to anyone else from now on when it comes to a vehicle. I recommend going to him if youre looking for an honest and hardworking car salesmen.

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Google May 1, 2024

Ryan Girgis was wonderful to work with and made the buying process easy. This is our second vehicle we have purchased at Friendly. Ryan surpassed our first experience and expectations and we are so happy that we had him as our salesman. He was knowledgeable about the vehicles and was communicative, responded to all of my texts immediately to answer any questions. He was friendly and responsive which helped make the process enjoyable. We drive 8 hours to buy from Friendly and we will continue to do so. Not only was Ryan great to us, he was great to our Cockapoo ...

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Google Apr 30, 2024

Locked my keys in my Jeep and they were at my house within 10 minutes and got it unlocked for me. Super friendly and definitely didnā€™t have to rush right over but they did!

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Google Apr 29, 2024

Everyone go to Kyle Woodard. One of the best sales professionals Iā€™ve worked with.

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DealerRater Apr 28, 2024

Jason and everyone was great to deal with from start to finish. Very happy with my experience

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DealerRater Apr 27, 2024

Carl Miller found the truck for me fast and efficient the whole process was smooth and easy!!!

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Google Apr 27, 2024

Great place and very patient! Totally recommend! Thanks for hooking me up with a nice ride!! Much needed! Thanks to Cassidy Case, he is a wonderful salesman!!

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DealerRater Apr 19, 2024

Dave dunn did an aweasome job with the sale , customer service was superb . . Thank you

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Google Apr 18, 2024

Dave Dunn took great care of us- we are very happy with the service, and will continue to be back!!!

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Google Apr 18, 2024

Jennifer Maier made the process of buying my new truck so simple. She was very friendly and very efficient. When I first called about the truck I wanted Jennifer let me know someone was doing paperwork on it as we spoke. Jennifer called me a couple of days later to tell me the sale hadn't gone through. I appreciate her efforts in keeping tabs on the truck that she knew I wanted. The next time I'm looking for a vehicle, l will be calling Jennifer again.

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Facebook Apr 13, 2024

I huge thanks to Carl Miller on getting me into my new to me Jeep Wrangler!! He went above and beyond and I got it the same day. 5 star all the way!

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Google Apr 6, 2024

Cassidy was a huge help, and gave me amazing service with finding the perfect truck I wanted, that fit within my budget! I couldn't be happier!!! Go Cassidy!!

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Google Apr 4, 2024

Cassidy Case when way out of his way to find a vehicle that I wanted, it had to be acquired from an out of state dealer and was in excellent condition when I took delivery.

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Google Apr 4, 2024

We recently purchased a used SUV from this dealer and it was a great experience. The car was in immaculate condition and they were willing to work with us when we noticed one very small thing that needed to be taken care of. Jen M. was personable and very easy to work with. I would highly recommend working with Jen and this dealership for any of your vehicle needs!

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Google Mar 30, 2024

We had a great experience with Ryan Girgis. He was very helpful and everything went smoothly. We are loving our new Durango and would definitely recommend friendly dodge!

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Google Mar 30, 2024

We received great sales services on 2 vehicles recently- prompt and great communication!! Highly recommend!!

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Google Mar 30, 2024

Thank you to Kyle Woodard for the great service with the purchase of my new Diesel truck! Super satisfied with the experience. Would recommend the company and Kyle every time!

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Google Mar 30, 2024

My salesman was superb at making magic happen getting me the truck I wanted at the price I needed. Thank you so much Kyle

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Google Mar 30, 2024

Quick and easy process! Would recommend Kyle 10/10!

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Google Mar 30, 2024

Great place

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Google Mar 29, 2024

Cassidy made buying a vehicle super easy and even fun. He was engaging and knowledgeable and has continued to give excellent customer service even weeks beyond the purchase date.

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Google Mar 29, 2024

Awesome experience, great working with Jason, made it a smooth process overall and I love the car!

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DealerRater Mar 27, 2024

Great salesperson Carl Miller, great service and great prices. You now have a customer for life.

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Google Mar 27, 2024

Great salesperson Carl Miller, great prices and great service, what more can I say. Customer for life.

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Google Mar 23, 2024

Third vehicle Iā€™ve bought from Rodney Cole and I wouldnā€™t want to buy from anyone else! Itā€™s a fast, easy, hassle free process.

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DealerRater Mar 23, 2024

Working with Rodney is always the best experience. This is my third vehicle Iā€™ve bought and itā€™s the easiest and most hassle free process.

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Google Mar 18, 2024

Betsy in the service department always goes above and beyond. The entire service department is outstanding. I cannot say enough great things about this company. Best service department Iā€™ve ever dealt with!

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Google Mar 17, 2024

Not your typical car dealer. Very relaxed atmosphere here. Jason Ross helped me get into a new vehicle and gave me a great deal. He was very knowledgeable and helpful. I would definitely consider making the four hour drive (one way) just to buy a second vehicle from them in the future. I left impressed.

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Google Mar 15, 2024

We met Dave almost 15 years ago when our family was in a dire situation. He made a way to get us in a reliable vehicle and took great care of us. Since then, whenever there is a need, we call him, and he goes above and beyond to make sure we are in a reliable, affordable vehicle. He is also GREAT with the follow-up! Thanks, Dave!!!

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Google Mar 12, 2024

I purchased a 2020 Ram Laramie from Jennifer she made the buying experience super easy. I know I can depend on Ram to be reliable and Tough! Thanks!

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Google Mar 10, 2024

Very good experience. Faster than most places. Friendly, and nice. Jen was super helpful and the staff!

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Google Mar 9, 2024

What an amazing experience, if you're looking to purchase a car from this dealer, even if it's 4 hours ... it's worth the drive! Carl was the sales rep that assisted us with our purchase. Communication was clear and concise, there were no hidden fees or additional charges. Let me not forget about the staff! OMG, the hospitality provided by everyone there is really the definition of Platinum Customer Service! From the moment we arrived up until our departure. Their facility is very clean as well. Highly recommend this dealership to anyone second guessing their decision. FRIENDLY is the ...

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Google Mar 3, 2024

Dave D. was amazing! He made a deal that worked for us and helped us every step of the way.

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Google Feb 29, 2024

I just purchased a 2024 Jeep Grand Cherokee from Carl Miller, and I wouldnā€™t have gone anywhere else. He is a great great salesmen and unbelievably helpful. Carl Took his time and at no point did I feel any sort of pressure. I came back a couple day later after comparing the given options to other dealerships and used cars and finalized everything quickly and comprehensively. Even if your not sure and just are browsing the market, go see Carl M. He understands the mechanics behind the car and wonā€™t just read the sticker to you.

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Facebook Feb 28, 2024

I recently purchased a Ram at Friendly DCJ...I highly recommend them!!! Carl Miller very witty, knowledgeable, great salesmen to work with

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Google Feb 27, 2024

Ryan Girgis super friendly helpful we really appreciate all the help he did I would recommend him to all my friends and family

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Google Feb 24, 2024

Kyle was awesome! He made my first experience with a dealership an absolute delight! From start to finish I felt like he had my best interests in mind, and really heard what I had to say. He went the extra mile to make sure my needs were met. Very personable too; give that man a raise!

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Google Feb 24, 2024

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Google Feb 20, 2024

A very nice experience with Jen Maier. She was understanding of what I needed and was very helpful. I would suggest my friends and family to do business with her.

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Google Feb 20, 2024

I bought a 2022 KIA Niro EV EX Jen worked with me and she was great! No pressure and giving you all the information you need to make for a great car purchasing experience. Thank you!!

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DealerRater Feb 19, 2024

Loved the Fast friendly service, drove out with my new vehicle same day. Repeat customer

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Google Feb 19, 2024

Fast friendly service

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Google Feb 14, 2024

Cassidy Case did a great job helping us order our 2024 392 Wrangler. We were unable to place an order in Florida where we live, so when we came north for the summer we contacted Friendly Dodge and they said "no problem, come on up". We placed the order in August and Cassidy kept us up to date on the progress of our jeep. With the help of everyone at Friendly Dodge, our jeep was delivered to us in Florida in January. We couldn't be happier with Cassidy our salesman and the whole team at Friendly Dodge.

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DealerRater Feb 13, 2024

Jason was very helpful with the purchase of my truck. He was very knowledgeable, professional and great to work with.

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Facebook Feb 11, 2024

I would highly recommend buying a car from Friendlyā€™s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isnā€™t brave enough to make a decision says!! THANK YOU RODNEY!!

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DealerRater Feb 11, 2024

I would highly recommend buying a car from Friendlyā€™s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isnā€™t brave enough to make a decision says!!

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Google Feb 11, 2024

I would highly recommend buying a car from Friendlyā€™s in Penn Yan! They truly take you in like their own. I suggest calling and asking for Rodney Cole! With the process I put him through while waiting for my bank, he was very calm and respectful in every way! Rodney is the best of friends, and an awesome salesperson, regardless of what someone that isnā€™t brave enough to make a decision says!!

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Google Feb 6, 2024

Youā€™re great

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Google Feb 6, 2024

Ryan Girgis Your the best salesman Iā€™ve ever had . Thank you for the thorough work youā€™ve done for me. You really went above and beyond to deliver the ultimate experience. I will only deal with Ryan moving forward. He really helped me accomplish an impossible situation. Thank you Ryan, Liz,Rod, and the entire Friendly group!

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Google Feb 2, 2024

Rodney was very helpful and was always available when I had questions. Thank you Rodney

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Google Feb 1, 2024

I was looking to trade my vehicle in and many many people suggested Friendlyā€™s in Penn Yan. I was hesitant as I have only ever worked with one dealership but decided to take the chance. We worked with Cassidy and he was great. I found a vehicle I wanted, unfortunately the Hamilton dealership was showing it the same day we were supposed to go look at it. Meanwhile he worked to try to get me in something within my price range and what I wanted. Luckily the original vehicle I wanted did not sell, he contacted me immediately to ...

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Google Feb 1, 2024

Had a great experience at Friendly's in Penn Yan! Cassidy was my salesman and he did an excellent job helping with everything! We had some snowy weather and we were able to get 90% of the paperwork together over the phone! There were a couple of other people at the dealership that helped as well, I feel bad I can't remember their names. Overall it was stress free and it was certainly a "Friendly" experience!!! Mark

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Google Jan 31, 2024

Just purchased our 3rd vehicle from this dealership. Every experience has been fantastic. Carl Miller is the best! So helpful, knowledgeable, easy & fun to work with! We will definitely be back for future purchases.


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